Hospice Intake Corrdinator (Freehold, NJ)

Hospice Intake Coordinator (Marlton, NJ)

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Job Summary:

We are looking for a Hospice Intake Coordinator in the Marlton, NJ area to join our Ennoble Care team! This position will operate on a full-time hybrid schedule. The Hospice Intake Coordinator ensures seamless hospice operations through the scheduling of hospice aides for consistent patient care and the maintenance of accurate, compliant medical records. This role directly supports clinical teams, contributes to quality of patient care, and ensures documentation and scheduling processes meet regulatory, compliance, and operational standards.

The ideal candidate is organized, proactive, and responsive, with excellent communication skills and strong attention to detail.

Responsibilities:

• Manage daily and weekly schedules for hospice aides
• Adjust coverage due to call-offs, new admissions, or changing patient needs
• Maintain clear communication between aides, nurses, and supervisors
• Organize and maintain medical records per CMS and HIPAA compliance guidelines
• Audit charts for accuracy and completeness
• Process incoming documentation and resolve missing or incomplete records
• Support reporting, census updates, and administrative coordination
• Conduct outreach to newly enrolled patients and/or their families to gather detailed clinical information, including past medical history, diagnoses, allergies, and current medication lists.
• Confirm and update medication information through direct communication with patients, family members, pharmacies, or providers as needed.
• Collaborate with the interdisciplinary care team (e.g., physicians, nurse practitioners, case managers) to ensure all pertinent clinical data is obtained prior to the first provider visit.
• Identify and escalate any urgent clinical concerns to the appropriate team members for timely intervention.
• Ensure that all required intake documentation is completed and aligned with regulatory and organizational standards.
• Support coordination of care transitions by communicating relevant patient history to internal stakeholders.
• Rescheduling patient appointments as needed
• Review and/or update patient insurance information.

Qualifications:

• Prior healthcare, hospice, or medical office experience preferred
• Strong organization and time management abilities
• Excellent communication skills across diverse teams
• Proficient with EMR systems and scheduling tools
• Knowledge of HIPAA-compliant documentation practices
• Ability to work in office on a hybrid schedule

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.