Operations Branch Manager- Homecare

Our Company

All Ways Caring HomeCare

Overview

The Branch Manager is accountable for the overall operation of the ResCare HomeCare or All Ways Caring Branch. The Branch Manager must manage all aspects of branch sales and service delivery to meet and exceed financial targets (sales fees gross profit and contribution). Responsible for building and maintaining relationships with key clients and business leaders in the community as well as local regional and Corporate management while maintaining a strong focus on continuous improvement and customer satisfaction.
As business conditions change the Branch Manager assesses the impact and responds accordingly to ensure maximum profitability and expense management. The Branch Manager is also responsible for selecting training and developing the branch staff and for monitoring performance to achieve business results by leading the branch staff in business development service delivery client satisfaction and retention. Responsible for management of all aspects of recruitment and selection processes. Responsible for overseeing Human Resources including: interviewing hiring employee orientation performance evaluation payroll processing and employee relations.

External Job Description

• Oversee all branch operations to achieve financial goals and ensure profitability
• Build and maintain relationships with clients partners and management
• Lead recruitment training and performance management of branch staff
• Manage HR functions including hiring orientation and employee relations
• Monitor quality systems and manage risks related to compensation and expenses
• Analyze financial reports and implement strategies to improve branch performance
• Drive sales and marketing efforts including lead generation client proposals and closing deals
• Ensure excellent client service and maintain strong referral relationships
• Develop and execute the branchs annual business plan

Qualifications

• 1 years supervisory experience required
• 1 years sales or marketing experience in healthcare or related setting preferred
• Experience managing systems processes and people
• BS Degree preferred or equivalent experience
• Ability to work flexible and after hours as needed
• Strong leadership and interpersonal skills
• Excellent verbal and written communication abilities
• Problem solver with the ability to handle client and employee issues effectively
• Relationship-builder with a desire to grow business connections

About our Line of Business

All Ways Caring HomeCaredelivers quality compassionate and individualized care and support that helps people in need of assistance stay at home all while maximizing their dignity privacy and independence. Whether recovering from illness injury or surgery living with a chronic disability or dealing with the natural process of aging services are tailored to meet the individual needs of people of all ages physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs professional nursing older adult care management Alzheimers/dementia care respite care and other programs. For more information please visit . Follow us on Facebook and LinkedIn.

Additional Job Information

• Career Growth Opportunities
• Work/life balance
• Medical Dental Vision
• 401k
• Tuition Reimbursement
• Great company culture

Salary Range

USD $60000.00 - $65000.00 / Year

Required Experience:

Manager