Tax Manager, Indirect Tax - Product & AI

Tax Manager, Indirect Tax – Product & AI Palo Alto, CA or New York City, NY Role Overview We are hiring a tax product leader to build and train the next generation of tax AI products. This person should bring strong indirect‑tax judgment and use their expertise to help our products perform accurately and effectively on real‑world customer problems. The ideal candidate has a deep understanding of sales and use tax across multiple states, industries, and transaction types, and is excited to work hands‑on with engineers, product teams, customers, and partners to train the product to perform at a high level. This role is centered on applying domain expertise to train the product. The person will research nuanced tax issues, test workflows and outputs, provide clear feedback to engineering, and lead customer and partner onboarding and implementation efforts. Key Responsibilities Use deep sales and use tax expertise to train the product across a broad range of jurisdictions, industries, and transaction scenarios. Research nuanced tax issues and apply that judgment to evaluate and strengthen how the product performs. Partner closely with engineering and product teams to test outputs, identify gaps, and continuously improve product accuracy, consistency, and coverage. Build and refine testing scenarios that push the product to perform at the highest level on complex customer problems. Lead customer and partner onboarding and implementation efforts. Own cross‑functional workstreams and help prioritize improvements based on tax nuance, customer needs, and business impact. Work hands‑on with large data sets, tax scenarios, and product behavior to identify issues, surface patterns, and improve product performance. Communicate clearly across tax, engineering, product, customers, and partners to align on priorities and drive product improvements. Qualifications 6–10 years of experience in indirect tax, with a strong focus on multi‑state sales and use tax Experience beyond routine compliance, including exposure to substantive tax issues and operational tax considerations Background in Big 4, industry, or government, or similarly rigorous tax environment preferred Experience working across multiple industries is a plus Proven experience interacting with tax authorities (e.g., audits, notices, refund claims, rulings, voluntary disclosures) Skills & Capabilities Strong tax research skills and ability to analyze large datasets Comfortable testing systems or products and applying domain judgment to improve outputs Excellent communication skills, with the ability to work across technical and non‑technical teams Experience managing or leading customer and partner relationships Technology‑savvy with a willingness to work closely with product and engineering teams (no coding required) Willingness to travel occasionally for customer meetings and team collaboration Competitive compensation tailored to your experience and skill set Flexible work arrangements: hybrid working model for work‑life balance Full benefits: health, dental, and vision Career growth opportunities for professional development and leadership roles Innovative culture: work on transformative technologies and make an impact in the AI space Equal Employment Opportunity Statement As set forth in Evolver’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. We invite applicants to share their demographic background. Your responses may be used to identify areas of improvement in our hiring process. This information will not be considered in the hiring process or thereafter. We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities and we must measure our progress toward this goal. #J-18808-Ljbffr Evolver