Social Services Assistant Receptionist

Job Description

Job Description

Description:

We’re Certified as a GREAT PLACE TO WORK!

At The Peaks Care Center, we believe in creating a workplace where people feel valued, supported, and inspired to make a difference every day. Join our team and discover how rewarding your career can be!

Now Hiring: Social Services Assistant/Receptionist - Fulltime

Schedule: Tuesday - Saturday 8:30am - 5:00pm

About the Role:

The Social Services Assistant / Receptionist is a dual-role position, Monday through Friday. During morning hours, this position supports the Social Services Director with resident psychosocial care, admissions, care planning, discharge planning, and documentation, including participation in the daily morning meeting. During afternoon hours through the close of business, this position is directly responsible for greeting visitors, gathering personal information from inquiries, answering telephones, taking/delivering messages and responding to community supervisor directions.

Key Responsibilities:

Social Services Support (Primarily Mornings)

• Attends and participates in the daily morning meeting.
• Assists the Social Services Director with new admissions, including welcoming residents and families, completing admission paperwork, and gathering information for psychosocial histories and assessments.
• Schedules and helps coordinate care plan conferences; notifies residents, families, and interdisciplinary team members and assists with related documentation.
• Assists with discharge planning activities, including coordinating follow-up appointments, home health services, equipment, and transportation, as directed by the Social Services Director.
• Documents in the resident medical record in an accurate and timely manner, in accordance with facility policy and state and federal regulations.

Reception (Primarily Afternoons, Until Close of Business)

• Greets all visitors, gives tours and assists as needed.
• Maintains records of resident sign in and sign out. Conducts and records visitor health screenings asrequired by Community policy.
• Answers the telephone in a polite and courteous manner. Forwards calls, takes messages and delivers those messages to appropriate personnel.
• Completes direct inquiry sheets on prospects.
• Works with other staff to maintain continuous coverage of front desk, telephone answering, taking and delivering messages.

Benefits We Offer:

• Competitive Pay
• Shift Differentials for select shifts and positions
• Paycheck Advances
• Paid sick leave and vacation
• Paid Holidays
• Medical, dental and vision insurance
• Health and Dependent Care FSA
• Company paid Basic Life Insurance
• Voluntary benefits: Life, AD&D, Short-Term Disability, Critical Care & Accident Insurance
• Employee Assistance Program (EAP)
• 401K Plan
• Employee Discount Program
• Paid Mentorship and professional growth opportunities
• Employee Referral Bonus Program

Pay Rate: $20.00-$26.00/ Application End Date 07/31/2026

Apply Today!

Ready to join our team? Apply now and contact us today to schedule your interview.

Ready to join our team? Please call Lisa Hill directly at View phone number on ziprecruiter.com to schedule your interview today!

Equal Opportunity Employer

We are an Equal Opportunity Employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

• High School Diploma or equivalent, required.
• Prior experience in social services or case management within a healthcare setting, preferred.
• Minimum of 2 years related experience, preferred.
• Clerical and telephone answering skills, required.
• Experience in Skilled Nursing, Assisted Living and/or Multi level care facilities, preferred.
• Basic knowledge on Microsoft Office programs (Outlook, Word, Excel), required.
• Attends and participates in continuing educational programs.