Automotive Service Advisor | Up to $26/HR | M-F

Job Description

Job Description

Lakeshore Tire & Auto Service

Location: Charlevoix, MI
Schedule: Monday–Friday | No Weekends
Pay Rate: $20–$26/hour based on experience
Pay Type: Hourly

How to Apply (Important)

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Lakeshore Tire & Auto Service

Lakeshore Tire & Auto Service is seeking an Automotive Service Advisor in Charlevoix, MI, offering $20–$26/hour based on experience. This Monday–Friday position has no weekends and is ideal for someone who enjoys helping customers, staying organized, and supporting a busy automotive repair workflow. The Service Advisor serves as the connection between customers and technicians throughout the repair process.

Key Responsibilities

• Greet customers and understand their automotive service needs
• Document customer concerns and repair needs accurately
• Provide estimates and explain recommended repairs clearly
• Communicate inspection and repair information between customers and technicians
• Coordinate parts ordering and repair timelines
• Manage repair orders through vehicle delivery
• Build lasting customer relationships

Qualifications

• Previous Service Advisor experience preferred
• Strong customer service and communication skills
• Strong organization and follow-up skills
• Ability to multitask in a fast-paced environment
• Comfortable working with customers and technicians
• Automotive technician experience is a strong plus

Compensation & Benefits

• $20–$26/hour based on experience
• Hourly compensation
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays

Why Work Here

• Monday–Friday schedule with no weekends
• Growing, team-oriented independent repair shop
• Opportunity to make a direct impact through customer service and organization
• Supportive environment focused on a smooth customer and technician experience
• Opportunity to build a long-term career as the shop continues to grow

If you're an Automotive Service Advisor looking for a weekday schedule and the opportunity to support a growing repair shop, apply today.

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.