Vim & Victor Barista (2734)

About us:

The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self.

Our People & Culture:

At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team.

Key Responsibilities:

• Promote healthy nutritional options for members by preparing and serving smoothies and grab and go food options. Make sure to follow all recipes exactly and modify as members request.
• Make sure to clean and sanitize all work areas in line with industry food and beverage standards.
• Maintain an organized workspace to ensure that all team members can find supplies and inventory as needed.
• Be able to properly ring up members for their orders, take payment and provide change as needed.
• Collaborate with the Café Manager to maintain sufficient inventory levels of supplies to run the business.
• Welcome members to the café and help them with their orders by asking questions and helping them get what they want.
• Acknowledge each member when they enter the café. Provide excellent customer service to each member next in line. If it is busy, acknowledge the other members and let them know you will be with them shortly.
• Keep equipment operating correctly and follow the recommended maintenance and cleaning schedules.
• Act with integrity, honesty, and knowledge.
• Maintain a calm demeanor and elevated level of hospitality at all times, including when there are many members in the café at one time.
• Anticipate customer and store needs by constantly evaluating the environment and customers for cues.
• Communicate clearly with team members, Café Manager and Members.
• Follows Vim and Victor operational policies and procedures, including those for cash handling, safety, and security, to ensure the safety of all team members during each shift.
• Follow health, safety, and sanitation guidelines for all products.
• Maintain regular and punctual attendance.
• Support the safety of all members, guests, and employees.

Qualifications:

• Previous food and beverage experience preferred but not required.
• Previous customer service experience preferred but not required.
• Effective communication and listening skills.
• Basic safety experience and knowledge.
• Consistent record of punctuality and attendance.
• Strong soft skills and people skills.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• The ability to engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
• The ability to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift.
• Ability to learn quickly in a fast-paced environment.
• Ability to carry out oral and written instructions and request clarification when needed.
• Ability to work as part of a team.
• Ability to build relationships.
• Knowledgeable of safety training, procedures and best practices used throughout the food and beverage industry.

Get to know us better:

Instagram:

@thestjames

@thestj_sports

@thestjamesperfomanceclub

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department.

The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.

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