Admissions Billing Coordinator

Admissions & Billing Coordinator

Part-Time | On Campus | Monday–Friday, 9:00 AM–12:00 PM

Creative STEAM Academy is looking for a highly organized, detail-oriented, and friendly Admissions & Billing Coordinator to join our campus team. This role is ideal for someone who is tech-savvy, enjoys working with families, and takes pride in making sure every detail is completed accurately and professionally.

The Admissions & Billing Coordinator will be responsible for helping new families move smoothly through the enrollment and onboarding process while also supporting monthly billing, payment tracking, and account follow-up.

Key Responsibilities

The Admissions & Billing Coordinator will:

Contact new families as admissions come in and provide a warm, professional onboarding experience

Guide families through the enrollment process from start to finish

Enter new students and families into our school operating system

Ensure tuition, registration, materials fees, charter funds, and recurring payments are set up accurately

Confirm that all required forms are completed, including contracts, handbooks, waivers, and enrollment paperwork

Maintain clear onboarding checklists so every family account is complete and accurate

Upload and track charter school funds, purchase orders, and payment documentation

Follow up monthly with families regarding payments, outstanding balances, and account updates

Communicate professionally with families by phone, email, and text

Maintain accurate spreadsheets, reports, and billing records

Work closely with the leadership team to ensure admissions and billing are organized and up to date

Provide excellent, white-glove customer service to every family

Ideal Candidate

We are looking for someone who is:

Extremely detail-oriented and organized

Comfortable with phone calls and family communication

Friendly, professional, and customer-service focused

Tech-savvy and confident using Google Workspace, Google Drive, spreadsheets, and online platforms

Able to create and maintain data, reports, checklists, and tracking systems

Reliable, proactive, and able to follow through without constant reminders

Able to handle confidential family and billing information with professionalism

Comfortable working on campus in a busy school environment

Strong at checking details, catching errors, and making sure nothing falls through the cracks

Preferred Experience

Experience in admissions, billing, enrollment, office administration, customer service, or school operations

Experience using school management systems, billing platforms, spreadsheets, or CRM-style systems

Experience working with families, students, or educational programs is a plus

Schedule

This is an on-campus, part-time position.

Hours: Monday–Friday, 9:00 AM–12:00 PM Location: Creative STEAM Academy campus

About Creative STEAM Academy

Creative STEAM Academy is a small, innovative private homeschool learning center serving TK–8th grade students through hands-on academics, arts, STEM, and enrichment programs. We are passionate about creating a warm, organized, and supportive experience for both students and families.