General Manager

General Manager | Residential Electrical & Generator Services Salary: $160,000–$175,000 Base + 30–40% Bonus Responsibilities Lead the full branch operation across Residential Electrical Services and Power/Generators. Take ownership of branch P&L, revenue growth, EBITDA improvement, and overall financial performance. Develop and implement strategies to restore consistent top-line growth and achieve targeted profitability. Improve call-board utilisation, targeting 100% of available capacity. Lead and coach the sales team, improving conversion rates, average ticket values, and price-objection handling. Oversee the generator sales and installation pipeline, including drawings, permitting, installation, and ongoing service. Strengthen scheduling, dispatch, capacity planning, and operational execution to minimise delays and cancellations. Maintain pricing discipline, protect margins, and monitor material and labour performance. Recruit, retain, and develop electricians, generator technicians, and operational personnel. Partner closely with the existing Operations Managers to improve accountability and daily performance. Coordinate with divisional leadership to increase marketing investment as field capacity expands. Establish repeatable operating processes and performance standards to support sustainable branch growth. Identify opportunities for additional service-line expansion. Qualifications Proven success as a General Manager, Branch Manager, or senior Operations Manager within residential home services. Residential HVAC, Plumbing, or Electrical Services experience required. Demonstrated experience managing technicians, dispatch, sales, and daily branch operations. Experience overseeing or supporting full P&L responsibility, ideally within a business generating approximately $5M–$15M in revenue. Strong understanding of service KPIs, including call-board utilisation, conversion rates, average ticket, labour capacity, and profitability. Proven ability to increase revenue, improve operational efficiency, and strengthen EBITDA performance. Experience recruiting field technicians and developing high-performing operational teams. Strong sales leadership experience, including coaching salespeople and overcoming customer price objections. Residential Electrical and standby-generator experience strongly preferred. Experience managing generator installations, permitting, and municipal approval processes preferred. Private Equity-backed or multi-location home-services experience preferred. HVAC background or relevant trade licence advantageous, although no specific certification is mandatory. Required Skills Full branch P&L management Residential home-services operations Revenue growth and EBITDA improvement Sales leadership and coaching Call-board utilisation and dispatch management Financial and operational KPI management Pricing discipline and margin improvement Workforce planning and technician recruitment Team leadership and development Process improvement and operational execution Customer relationship management Strategic planning and commercial decision-making Preferred Skills Residential electrical services Standby-generator sales and installation Generator permitting and project management HVAC operational experience or relevant trade licence Private Equity-backed business experience Multi-location or multi-service-line leadership Experience scaling a $5M–$10M+ branch Business transformation and profitability improvement Location Full-time, on-site branch leadership position. Relocation may be considered for the right candidate. Relocation assistance of up to $10,000 available. Ideal Candidate A commercially driven, proactive leader with a strong sense of urgency and accountability. Comfortable taking full ownership of a branch and making decisions that directly influence financial performance. A visible, hands-on leader who can earn the respect of experienced electricians, generator technicians, and operational managers. Strong sales mentality, with the confidence to challenge performance, coach teams, and improve conversion without compromising margins. Detail-oriented and capable of managing complex operational processes, particularly generator permitting and installation. Comfortable balancing immediate operational improvements with longer-term business growth. An ambitious individual motivated by the opportunity to lead an established business, restore profitability, and contribute to the continued expansion of a rapidly growing Private Equity-backed platform. #J-18808-Ljbffr Raw Selection LTD