Service Desk Analyst - Tier II IT

Job Description

Job Description

Job Summary

We are seeking a Service Desk Analyst - Tier II IT for a contract opportunity supporting field employees, internal staff, and leadership in a professional onsite technology environment in Bonita Springs, FL . This role is ideal for a help desk or desktop support professional who enjoys troubleshooting technical issues, delivering excellent customer service, and helping users stay productive.

This position offers the opportunity to join a collaborative IT support team with supportive leadership, steady weekday hours, and strong potential for extension and/or conversion to a permanent role. The right candidate will bring a service-first mindset, strong problem-solving skills, and the ability to support a variety of technical requests in a fast-paced business setting.

Compensation and Benefits

- Pay range: $21 to $23.00 per hour.
- Contract/temporary opportunity expected to start as a 6-month assignment with excellent chance of extension and/or conversion to permanent employment, though not guaranteed.
- Schedule: Monday through Friday, 8am-5pm
- Work location: Onsite in Bonita Springs, FL 34134.
- Start date: ASAP.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne Technical participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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\nCompany Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.