Residential Support Worker

Location 322 McBee St.,Lincolnton, NC, 28092,United States Base Pay $17.50 - $21.00 / Hour GeneralPosition Description: Undergeneralsupervision , provides crisissupportservicestoconsumersreceiving24/7/365crisisservices.Thismayinclude the following levels of care/services; Gaylain’s House of Hope (for female staff as applicable) and/or any other service assignedbysupervisor.Primarydutiesincludesupportingthemedicalandclinical servicesbeingprovidedtoconsumers,to include; maintaining a safe and therapeutic environment, assisting consumers with basic needs, e.g., providing bedding/towels, assisting with meal preparation, washing clothing, motivational counseling to enhance service delivery, transportation, and other duties assigned by supervisor.This position will also be responsible for transportation of consumers on a daily basis for outpatient groups at Lincoln Outpatient. 1. Shalldemonstratetheuseofknowledge/skill/judgmentandprovide24/7/365crisismanagementservicesthatevidence ethical performance and meet the needs of persons served and other stakeholders. Performance tasks shall include, but not be limited to: a. Underthedirectsupervision ofasupervisororTeamLeadRN,shallutilizeknowledge/skilltomaintaina safe and therapeutic environment and support professional services that are provided within 24/7/365 services. b. Useofleastrestrictiveinterventionstopromoteconsumerautonomyandassuresafetyforemployees and other consumers on the unit. c. Effectivecommunicationwithconsumerstoenhancemotivationandcommitmenttorecovery process. i. Daily Meditation ii. WRAP Groups iii. Orientation Groups v. BasicSkill Development vi. Social Activities e. Takingaccuratevitalsignsthatincludeblood pressure,pulse,respirationsandmonitoringgeneralhealth status and safety and observing self-administration or medication administration as applicable. i. Understandingofrulesandstructureof unit ii. Self-medicationandMAR forms. i. Service Notes i. ProvideadequatesupervisionandadherencetotherulesbytheCTI consumers j. MonitorandreporttosupervisoranyissuesthatbecomeapparentwithaCTI consumer k. Useofacommunity -based teamapproachthatutilizestheresourcesofthecommunity,consumer,and treatment team, to achieve positiveconsumer outcome, stabilizethecrisisand appropriatetransitions the consumer to needed services and supports. l. Shall demonstrate the ability to work/be a part of24/7/365 organizational and therapeutic teams, and maintainpositiveworkingrelationshipswith consumers,communitystakeholders,referralorganizations, and other employees/ departments of PCC. n. Shalldevelopaworkingknowledgeofapplicableorganizationalpolicyandprocedureand demonstrate compliance. This shall include, but not be limited to: Employee Ethics/Corporate Compliance/Consumer Rights (All Psych Techs /RSWsarerequiredtocompleteuponhireandannuallythereaftermandatory professional ethics training) Medicationadministration (asrequiredby supervisor) 2. Driver Responsibilities a. Mustbepunctualinattendanceandstrictlymaintaintiming schedules. b. Maintainlogsanddocumentdetailswhichtheiremployerseeksduringthework hour. c. Mustbeexpertinmaintainingandhandling vehicles. d. Requiredtomaintainregularchecksontheirvehiclesandreportmalfunctionstothemanagementassoonaspossible. f. Maintainconsumer confidentiality. 3. Shallcompleteotherdutiesasassignedby supervisor. GeneralKnowledgeandSkillsRequiredfor Position: GeneralKnowledge of the dynamicsof MH/DD/SAbehavioralhealth disorders(BHD)and theirimpact upon persons served and their families; the bio/psycho/social factors involved in (BHD);up-to-date principles/techniques (evidence based/best practices) ofcrisis response, prevention, and intervention application to individuals possessing (BHD); the community resources available to persons with (BHD), to includebehavioralhealth,socialservice,communityservices,andself-helpgroups;knowledgeofbillingand service record documentation requirements, NC Division of MH/DD/SA, ASAM/MCO, CARF and PCC policy/procedure. GeneralSkillin the application of crisis assessment/prevention/intervention techniques that are considered ethical evidence based/best practices as defined by the NC Division of MH/DD/SA, and/or literature/research, and organizational policy/procedure;skill in the delivery ofservices using accepted crisis treatment modalities, to include, individual, family, marital, and in-community; skill in establishing/maintaining effective therapeutic and professional relationships with persons served and/or their family members; behavioral health providers; and, skill in accurately documenting services provided and billed. PreferredandMinimumPosition Qualifications: Ataminimum,theindividualmustmeettheNCDivisionofMH/DD/SArequirementsfor Paraprofessional. HighSchoolDiplomaor equivalent. Atleastone(1)yearexperienceindeliveringclinical crisisservices.Creditmaybegivenforpreviouscrisisexperiencein other job positions, practicums, and internships as this experience relates to the provision of crisis services. Preferencemaybegivenforindividualsthatare aCertified PeerSupport Specialist(orpursuingcertification) or Alcohol and Drug Counselor. AdditionalJobRequirements(Licenses,Certifications,PersonalVehicle, etc.): Validdriver’slicense(maybewaivedbysupervisorifindividualisacertifiedpeersupportspecialitor CSAC) 24/7/365shiftworkisrequiredforthispositionthatmayincludeavailabilitybyphonetoworkshiftsand cover increased acuity on unit or as requested by supervisor. Musthavetheabilitytolift up to20 pounds. Musthavetheabilitytomovefreelyandbemobileforaminimumof6-8hoursduringwork shift. Travelisrequiredaspartofthispositionandmayusecompanysuppliedvehicleand/oruseofpersonalvehicle with mileage reimbursement as defined in PCC policy/procedure. Musthavetheabilitytooperatetelephone,faxmachine,andcomputer hardware/software. Musthavetheabilitytowriteinamannerthatis legible/readable/understandable. Willingnesstoworkinahighstress/riskenvironmentthatisdrivenbyteam performance Transportationtoandfromworkinvariousenvironmentalconditionsas24/7servicesareessentialservicesthat must operate 24/7/365. Mustcompleteandremainincompliancewiththefollowing trainings/certifications: a. First Aid/CPR b. EBPI– A/B d. Medication Management e. Othersasspecifiedbyprogram requirements. EssentialEquipmentRoutinelyUsedinThis Position: ComputerandSoftwaretoinclude but not limited to: Microsoftoffice,Internetandotherdatabase software Telephone Drivingof automobile Fax machine Bloodpressure,temperature equipment Additional Information What Shift Will This Position Need? PRN Does This Position Require Weekend Hours? Yes #J-18808-Ljbffr Kids for the Future