Fire Alarm Service Technician

Fire Alarm Service Technician – Life Safety SystemsJoin Next Level Technician as a Fire Alarm Service Technician in Raleigh, NC! Earn $28–$40/hr, enjoy weekly pay, benefits, and steady service work with a national leader in low voltage staffing.Position SummaryThe Fire Alarm Service Technician is responsible for traveling to customer sites to diagnose, troubleshoot, and repair fire alarm systems. This role works closely with the service manager to ensure issues are resolved efficiently while delivering a high level of customer service and system reliability.ResponsibilitiesDiagnose and troubleshoot fire alarm system issues in commercial environmentsIdentify root causes and propose effective repair solutionsTroubleshoot and repair ground faults, open circuits, and wiring issuesReplace malfunctioning devices, modules, and panel componentsModify and update fire alarm system programming as neededCoordinate with the service manager to complete service calls efficientlyCommunicate findings, repairs, and recommendations clearly to customersComplete accurate service call documentation and reportsMaintain a high level of customer service and professionalismRequirements4+ years of fire alarm service or low voltage experienceExperience troubleshooting and servicing commercial fire alarm systemsExperience with fire alarm panels such as Gamewell FCI, Fire-Lite, Silent KnightAbility to program and modify fire alarm systemsStrong troubleshooting and diagnostic skillsEffective communication, organization, and time management skillsHigh school diploma or equivalentReliable transportation and strong work ethicPreferred QualificationsNICET FAS certification (preferred)Experience working in service-focused roles (not just install)Familiarity with NFPA codes and local fire regulationsExperience interacting directly with customers and clients on-siteWhy Work with Next Level Technician in Raleigh, NC?Weekly Pay: Get paid every week, no waitingCompetitive Wages: $28–$40/hr based on your experience and certificationsBenefits: PTO, medical benefits, sign-on & referral bonusesCareer Growth: Opportunities to advance into senior technician or inspection rolesDedicated Recruiter Support: Deep knowledge of the Raleigh, NC low voltage marketNational Footprint: Be part of a team respected across North Carolina and the U.S.Next Level Technician connects top low voltage and life safety professionals with leading employers. We handle compliance, payroll, and support so you can focus on your career and growth.