Technical Writer

Technical Communications Specialist

We are seeking a highly organized and creative Technical Communications Specialist to develop, manage, and deliver high-quality communications and technical documentation for a diverse stakeholder audience. This role requires a unique blend of technical writing expertise, communication strategy, project coordination, and creative design capabilities. The ideal candidate can translate complex technical concepts into clear, engaging, and user-friendly content while collaborating closely with subject matter experts to ensure accuracy and effectiveness.

This individual will support a variety of communication channels and publication efforts, including newsletters, technical documentation, web content, SharePoint sites, training materials, surveys, reports, and other internal and external communications.

Key Responsibilities

• Develop, write, edit, and maintain technical and business communications, including:
• Newsletters
• User guides and manuals
• Technical documentation
• Training materials
• Online help content
• Internal and external communications
• Web and SharePoint content
• Partner with engineers, product managers, subject matter experts, and business stakeholders to gather information and ensure content accuracy.
• Translate complex technical information into clear, concise, and engaging content for both technical and non-technical audiences.
• Lead the planning, development, revision, and publication of documentation and communication materials while ensuring consistency, quality, and adherence to organizational standards.
• Coordinate publication production activities, including editing, proofing, quality control, graphic design support, document processing, printing services, and vendor management.
• Review and edit content from multiple contributors to ensure cohesive messaging, consistent formatting, and alignment with style guides and company standards.
• Support and maintain communication platforms, including internal websites, SharePoint sites, newsletters, survey tools, and other communication channels.
• Compile, analyze, and present survey results and communication metrics to support business decision-making.
• Manage multiple projects simultaneously, proactively communicate status updates, and adjust priorities to meet evolving business needs.
• Provide document consultation, research, writing, and communication support across a broad range of initiatives.
• Support team objectives by contributing to additional projects and communication efforts as needed.

Required Qualifications

• Experience in technical writing, communications, journalism, English, public relations, marketing, or a related field.
• Proven experience creating and editing technical and business communications.
• Demonstrated ability to communicate complex concepts in a concise, understandable manner.
• Strong editing, proofreading, and quality assurance skills.
• Experience collaborating with subject matter experts and cross-functional teams.
• Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite, SharePoint, and content management tools.

Preferred Qualifications

• Experience developing and managing newsletters.
• Familiarity with engineering, utility, or technical industry terminology.
• Experience supporting web content, SharePoint sites, and internal communication platforms.
• Graphic design, visual communication, or content creation experience.
• Experience with Adobe Creative Suite, Canva, or similar design tools.
• Strong brainstorming and creative problem-solving abilities.
• Experience analyzing survey data and preparing reports.

Desired Candidate Profile

The ideal candidate combines technical expertise with creativity and enjoys collaborating with a variety of stakeholders. They are a proactive team player who can take ownership of projects from concept through publication, while producing polished, accurate, and engaging communications. The successful candidate will be equally comfortable writing detailed technical documentation, creating newsletter content, brainstorming communication strategies, and supporting broader team initiatives.

Portfolio Requirement: Candidates should be prepared to provide writing samples, newsletters, technical documents, or other examples demonstrating their communication and content development capabilities.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.