Pool Ambassador

Pool Ambassador Job Category: Ops - Food & Beverage Full-Time On-site NOPSI Hotel New Orleans 317 Baronne St New Orleans, LA 70112, USA Job Details Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright We are committed to providing you with: An exceptional benefit plan for associates & family members including Medical, Dental, Vision, Short Term and Long Term Disability, Life Insurance, Flexible Spending Account 401K matching program Discounts with our Crescent managed properties Employee Assistance Program What You Will Be Doing Welcome guests to the pool and provide friendly, professional service. Assist guests with lounge chairs, umbrellas, daybeds, cabanas, towels, and water stations. Set up, break down, and properly store pool furniture, equipment, and supplies daily. Maintain a clean, organized, and well-stocked pool deck and surrounding areas. Deliver items from kitchens, storage areas, coolers, and freezers while monitoring inventory, rotating products, and minimizing waste. Support bar and concessions operations as needed by stocking supplies, maintaining displays, and following liquor liability, food safety, and company standards. What Is Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to establish and maintain effective working relationships with associates, customers and patrons. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities