Client Relationship Consultant 1-4 (Banker) - Eastern, WA (25-40 hrs)

Client Relationship Consultant

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer's unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch. We're looking for people who want more than just a job – who want to make a difference in the communities where we live and work. Apply today and explore what's possible with a career at U.S. Bank. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

This role has multiple levels, open to candidates with [1 year to 5 years minimum experience in customer service and sales]. The successful candidate will be hired for the level of the position that aligns with their experience.

Client Relationship Consultant 1

Basic Qualifications- High school diploma or equivalent

Typically has a minimum of one to two years of job-related, retail banking experience or a combination of experience and commensurate training

Preferred Skills/Experience- Proven ability to build and foster relationships with clients through proactive outreach and follow up

Ability to effectively engage and communicate with clients

Basic knowledge of applicable bank and branch policies, procedures and support systems

Proven customer service and interpersonal skills

Experience with using and demonstrating digital products and self-service technologies

Ability to explore and identify a customer's true needs while leveraging a digital first mindset

Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively

Experience in the financial services industry preferred

Client Relationship Consultant 2

Basic Qualifications- High school diploma or equivalent

Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training

Preferred Skills/Experience- Proven ability to build and foster relationships with clients through proactive outreach and follow up

Ability to effectively engage and communicate with clients

Thorough knowledge of applicable bank and branch policies, procedures and support systems

Proven customer service and interpersonal skills

Experience in participating in sales campaigns/promotions

Experience with using and demonstrating digital products and self-service technologies

Ability to explore and identify a customer's true needs while leveraging a digital first mindset

Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively

Experience in the financial services industry preferred

Client Relationship Consultant 3

Basic Qualifications- High school diploma or equivalent

Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training

Preferred Skills/Experience- Proven ability to build and foster relationships with clients through proactive outreach and follow up

Ability to effectively engage and communicate with clients

Thorough knowledge of applicable bank and branch policies, procedures and support systems

Thorough knowledge of all retail products and services

Proven customer service and interpersonal skills

Experience in participating in sales campaigns/promotions

Experience with using and demonstrating digital products and self-service technologies

Ability to explore and identify a customer's true needs while leveraging a digital first mindset

Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively

Experience in the financial services industry preferred

Client Relationship Consultant 4

Basic Qualifications- High school diploma or equivalent

Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training

Preferred Skills/Experience- Proven ability to build and foster relationships with clients through proactive outreach and follow up

Ability to effectively engage and communicate with clients

Advanced knowledge of applicable bank and branch policies, procedures and support systems

Thorough knowledge of all retail products and services

Proven customer service and interpersonal skills

Experience in participating in sales campaigns/promotions

Experience with using and demonstrating digital products and self-service technologies

Ability to explore and identify a customer's true needs while leveraging a digital first mindset

Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively

Experience in the financial services industry preferred

Previous supervisory experience preferred

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.25 - 24.75