Engineer Technical Analyst

Description:

• Analyze outage events and perform OMS data quality corrections to ensure accurate outage, asset, and operational system information supporting SAIDI and reliability metrics.
• Identify, validate, and correct OMS data discrepancies that impact outage reporting and restoration analysis.
• Maintain high standards of data integrity and operational awareness in support of LVD Operations.
• Participate in dispatch and control room training to develop foundational knowledge of LVD distribution substations, lines, restoration processes, grid automation schemes, and storm operations.
• Provide support during storm and emergency events, including required overtime and travel.
• Perform additional duties as assigned to support operational needs
• Supports the low voltage operations with the data quality corrections
• Sit in each dispatch center to sit in the room, everyday tedious data analyst of the incoming tickets

Qualifications:

• Bachelor's degree in an Engineering disciple from an ABET accredited program; OR
• Associate technical Degree with 2+ years relevant; OR
• HS diploma 4 +years experience
• Strong problemsolving and criticalthinking abilities.
• Ability to read and interpret complex prints, schematics, and maps.
• Basic understanding of departmental policies and procedures.
• Ability to work with limited supervision in both normal and emergency operating conditions.
• Effective communication skills across verbal, email, radio, and phone channels.
• Ability to remain calm, focused, and effective in fastpaced, highstress environments.
• Dispatcher experience desired
• Technical mindset with critical thinking, emergency management, data quality experience with automotive
• Can read schematics and maps

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Synectics is an equal opportunity employer.