Ambulatory Clinic RN Care Coordinator - Heart Failure Device Team

Ambulatory Clinic RN Care Coordinator - Heart Failure Device Team

Days - PRNBell Hospital

Position Summary / Career Interest:

This is a PRN role, but nurses in this space typically work 10 hr shifts. 7-:30-5 The PRN Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who is a clinical expert who provides ethical, evidence-based, safe, and compassionate nursing care. The PRN Ambulatory Clinic RN Care Coordinator focuses on patient safety and the quality of nursing care by identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes. This position specifically supports the Heart Failure Device Team and is responsible for coordinating the care of patients with advanced heart failure and implantable monitoring and therapeutic devices. The RN Care Coordinator manages patients with pulmonary artery pressure monitoring devices, including ongoing review of transmitted data, communication of clinical findings, patient education, and coordination of interventions in collaboration with the provider team. The RN Care Coordinator also participates in the evaluation and workup of patients being considered for implantable heart failure therapies and devices, coordinating testing, specialty consultations, patient education, and follow-up throughout the treatment journey. The RN Care Coordinator provides support to assigned physicians by communicating with patients, families, and caregivers and relaying pertinent information to the physician. They provide support during physician clinic sessions and ensure the patient, family, and caregiver understand the plan of care. The RN Care Coordinator serves as a key member of the multidisciplinary Heart Failure Device Team, promoting continuity of care, optimizing patient outcomes, and ensuring timely coordination of care across the ambulatory setting.

Responsibilities and Essential Job Functions

• Responsible for management of patient flow, triage, and direct patient care.
• Liaison of communication between front desk staff, nursing staff, physicians, and clinic manager
• Manage the care of the patient population by developing expected patient outcomes, defining appropriate resource utilization, and working with the provider to set patient goals.
• Provide nursing support/coordination to the practice in order to optimize patient outcomes and to improve patient's quality of life through clinical and educational programs and/or support services.
• Support patient self-management of disease.
• Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits.
• Manage high risk patient care, including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting, including a registry.
• Develop relationships with patients and competently uses assessment skills to identify physical, psychosocial, financial, and environmental health care needs of the patient.
• Educate the patient and appropriate ancillary personnel about the health care needs, safety issues and benefits which include patient education.
• Utilize available electronic tools, such as EMR, to efficiently document assessments, clinical finds, plans of treatment and progress toward goals.
• Observes, records and reports patient's condition and reaction to drugs and treatments to physicians. Educates patient/family about diagnostic procedures, medications, nutrition and maintenance of health and wellness.
• Maintains/reviews patient records, charts and other pertinent information. Records tests and examination results and then follows up with patient. Posts tests and examination results.
• Responds to/refers incoming patient treatment-related phone calls. Instructs patient and family regarding medications and treatment instructions.
• Maintains patient confidentiality.
• In providing patient care, document using EMR to maintain and/or develop patient records in compliance with practice standards.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• Bachelor Degree Nursing (For existing employees in role, BSN required within 5 years)
• 2 or more years RN experience.

Preferred Education and Experience

• Will consider in lieu of RN experience a TUKHS Ambulatory Clinic LPN with 4 years of TUKHS experience that would remain in the same clinic setting.
• Previous medical office experience.

Required Licensure and Certification

• Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing Must have current active multistate state Registered Nurse (RN) license in good standing in state in which you live. Staff hired prior to 2/1/2024 are required to obtain a multistate state RN license from the state in which they live at the time of their next RN license renewal by 4/30/2026.
• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)

Important Information for You to Know as You Apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link View email address on click.appcast.io.
• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.