Supervisor Security

Job Description

Join a company where helping people get away helps you get ahead. See just how far you can go. Our Team Members are the driving force behind our efforts, it is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations. At HGV, we will help you reach your goals and build your future!

Hilton Grand Vacations is looking for a Security Supervisor to join the Cancun Resort Las Vegas team. Apply now to join our journey to success! In this position, you will supervise, schedule and encourage Security Associates by providing direction and equipment needed to accomplish their duties.

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Responsibilities:

• Supervise by providing direction needed to accomplish their duties.
• Assist with training of all Loss Prevention staff members on emergency procedures, lock system operation, response to all security concerns, deescalation, video camera operation, and fundamental escort procedures.
• Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc.
• Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions
• Lead all aspects of communications and coordinates maintenance of new and existing life safety equipment to maintain Hilton's high standards of Loss Prevention
• Performs periodic and random inspections of the building and grounds protecting property from theft, vandalism, fire, and accidents.
• Have a good understanding of emergency systems and fire alarm systems
• Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies
• Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses
• Provides outstanding guest/owner service, including answering inquiries, providing directions, delivering packages, and deliver information for general problem solving
• Able to obtain basic first aid and CPR and AED.
• Carries out reasonable requests of management.

Qualifications:

To fulfill this role optimally, you possess the following minimum qualifications and experience:

• Ability to patrol the property for 8-9 hours at a time on foot and by vehicles
• Obtain a Valid driver's license and clean driving record
• Dedicated to greet and work well with guests in a friendly and helpful manner at all times
• Ability to work various shifts throughout the week
• Previous experience in a customer service focused Security position
• Must have previous computer experience, excellent verbal and written interpersonal skills to write incident reports

Preferred, but not required:

• Previous Supervisory experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

Responsibilities:

• Supervise by providing direction needed to accomplish their duties.
• Assist with training of all Loss Prevention staff members on emergency procedures, lock system operation, response to all security concerns, deescalation, video camera operation, and fundamental escort procedures.
• Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc.
• Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions
• Lead all aspects of communications and coordinates maintenance of new and existing life safety equipment to maintain Hilton's high standards of Loss Prevention
• Performs periodic and random inspections of the building and grounds protecting property from theft, vandalism, fire, and accidents.
• Have a good understanding of emergency systems and fire alarm systems
• Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies
• Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses
• Provides outstanding guest/owner service, including answering inquiries, providing directions, delivering packages, and deliver information for general problem solving
• Able to obtain basic first aid and CPR and AED.
• Carries out reasonable requests of management.

Qualifications

Qualifications:

To fulfill this role optimally, you possess the following minimum qualifications and experience:

• Ability to patrol the property for 8-9 hours at a time on foot and by vehicles
• Obtain a Valid driver's license and clean driving record
• Dedicated to greet and work well with guests in a friendly and helpful manner at all times
• Ability to work various shifts throughout the week
• Previous experience in a customer service focused Security position
• Must have previous computer experience, excellent verbal and written interpersonal skills to write incident reports

Preferred, but not required:

• Previous Supervisory experience

About Us

What makes Hilton Grand Vacations unique?

There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together.

Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today.

About the Team

Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you'll be making people's day every day. Whether you're creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one-your role on our resort operations Team will be essential in making lifetime memories for our guests.