Technical Support Specialist — Frontline TAC

Bass Pro Shops is seeking a Technical Assistance Center specialist in Springfield, MO to deliver frontline technical support to end users by phone, email, or chat. You will create and manage incident tickets and contribute to daily tasks and projects. The role requires 2 years in a call center or customer service environment, a Diploma/GED (BS preferred), and IT certifications such as CompTIA or ITIL. Proficiency in Windows, macOS, Active Directory, and Office is expected. #J-18808-Ljbffr Bass Pro Shops