Rehabilitation Services Coordinator

Location Address: 1284 Corporate Center Dr Ste 500 Eagan, MN 55121-1280 Date Posted: June 05, 2026 Department: 31332100 Courage Kenny Rehabilitation Institute Sports & Physical Therapy Eagan Shift: Day/Evening (United States of America) Shift Length: 8/12 combo shift Hours Per Week: 24 Union Contract: Non-Union-NCT Weekend Rotation: None Job Summary: As the first point of contact at Courage Kenny Rehabilitation Institute, the Rehabilitation Services Coordinator creates a welcoming experience for patients and clients. You manage check-in, verify accurate records and demographics, and schedule future appointments—helping ensure a smooth start to each patient’s rehabilitation journey. Key Position Details: 0.6 FTE (48 hours per two-week pay period) 8/12 combo day/evening shifts No weekends Potential for additional hours based on business needs Shift hours (0.6 RSC FTE): Monday: 7:30 AM – 6:00 PM Tuesday: 7:45 AM – 11:45 AM Wednesday: 7:30 AM – 6:00 PM Thursday: Off Friday: Off *Shift times may vary over time depending on coverage needs Job Description: First point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Schedules appointments for future visits. Principle Responsibilities Scheduling Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments. Enters all scheduling documentation in the electronic medical record. Registers patients, verifies insurance and obtains prior authorizations as needed. Creates, deletes and modifies schedule versions and calendars to reflect changes in Therapist schedules. Arranges interpreter services for patients as needed. Administrative department support Provides department reception, patient check-in and telephone coverage, routing messages accordingly. Organizes and maintains department records, manuals and patient education materials. Participates in completion of patient data reporting requirements and compliance with regulatory standards. Creates and maintains all training materials for new and current employees. Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records. Provide department support Maintains governmental payor logs, including faxing. Updates patient charts. Assists department with sending email communication related to initial patient assessments. Chart preparation Analyzes patient records to determine if outside documents are needed. Contacts document source, obtains records, scans and index into the electronic medical record. Other duties as assigned. Required Qualifications Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description Preferred Qualifications High school diploma or GED Customer service experience 1+ years scheduling experience in a healthcare setting Experience with EPIC 1+ years in person customer service Experience working with patients Physical Demands Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequently Pay Range Pay Range: $22.04 to $30.01 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events. Benefits include: Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union. People at Allina Health have a career of making a difference in the lives of the millions of patients we see each year at our 90+ clinics, 12 hospitals and through a wide variety of specialty care services in Minnesota and western Wisconsin. We’re a not-for-profit organization committed to enriching your career by providing ongoing training, competitive compensation, support for work-life balance and ways to give back to the communities we serve. Join our team of 27,000+ employees – your career opportunities are limitless! Diversity creates a healthier atmosphere for our employees, patients, and community. Allina Health is proud to be an Equal Employment Opportunity employer, and will make employment decisions without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Allina Health is an E-Verify Employer Allina Health complies with federal requirements to verify the employment eligibility of all persons hired to work in the United States. Allina Health is an E-Verify employer. E-Verify is an Internet-based system that compares information from each new employee’s Form I-9 to records available from the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm work authorization. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Forms I-9 must be completed and received by the Office of Human Resources accordingly. For more information, link to: Right to Work Poster (e-verify.gov) E-Verify Participation Poster English and Spanish Application Instructions: External Candidates: Click “Apply” to start your application. You will need to either create an account or sign into your account to submit an application. 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