Software Engineer III - Platform Application Engineer (Chicago)

A-V Services Inc., a leading Audio/ Video company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industries, is seeking a highly skilled Software Engineer III - Platform Application Engineer.

As a Software Engineer III - Platform Application Engineer, you will serve as a seasoned member of an agile engineering team responsible for designing, building, packaging, deploying, and operating secure, stable, and scalable technology solutions. This role focuses on the hands-on execution of a containerized application and related platform capabilities across AWS, Kubernetes, Terraform, backend services, automation, observability, and operational tooling.

You will work directly with the application vendor to obtain, validate, package, containerize, and deploy the application into client’s cloud environment. You will define the deployment model, build the supporting AWS and Kubernetes infrastructure, establish runtime and operational patterns, and troubleshoot issues across vendor deliverables, container images, application configuration, networking, security, observability, and production readiness.

The primary focus will be AWS infrastructure, Amazon Elastic Kubernetes Service, Terraform, backend automation, production reliability, and hybrid integration, with flexibility to build internal tools, lightweight applications, browser extensions, or occasional front-end capabilities when they improve delivery or operations. The ideal candidate can move across technical areas, break down complex problems, write secure production-quality code, and deliver practical solutions without being limited to a single engineering lane.

Role and Responsibilities:

· Work directly with the StreamText vendor to gather technical requirements, review architecture, validate data flows, and resolve implementation blockers.

· Support the vendor's migration of the StreamText service into the client’s AWS environment.

· Use Terraform to create and configure AWS services, infrastructure components, networking, and environment dependencies.

· Integrate the vendor software into the client’s AWS account using approved networking, identity, security, logging, and deployment standards.

· Review vendor-provided container images, Kubernetes manifests, and deployment artifacts to ensure compliance with client runtime, security, and operational standards.

· Build and support CI/CD pipelines to enable deployments through controlled development, testing, and production environments.

· Validate that the solution meets requirements for confidential data handling, including encryption, access controls, logging, retention, and vendor support access.

· Create technical documentation, runbooks, support handoff materials, and operational readiness documentation to support production operations.

Job Qualifications

· AWS platform engineering, including application deployment, environment configuration, monitoring, logging, and production support.

· Kubernetes and Amazon EKS, including deployments, services, ingress, ConfigMaps, secrets management, health checks, scaling, and troubleshooting.

· Terraform and infrastructure-as-code practices, including creating and maintaining AWS infrastructure, managing reusable modules, reviewing infrastructure plans, and promoting changes through controlled environments.

· AWS networking, including VPCs, subnets, routing, security groups, network access control lists (NACLs), load balancers, DNS, certificate management, private connectivity, and ingress/egress controls.

· Docker and containerized application delivery, including container image management, registries, vulnerability scanning, versioning, and deployment promotion.

· CI/CD pipelines using tools such as Spinnaker, Jenkins, GitHub Actions, GitLab CI, or comparable platforms.

· Secure data handling practices, including encryption in transit and at rest, secrets management, audit logging, least-privilege access controls, retention management, and protection of highly confidential user communications.

Preferred Experience

· Experience integrating vendor-hosted and third-party services into regulated AWS environments, including architecture reviews, data flow validation, risk identification, and implementation planning.

· Strong background in production readiness, operational acceptance, service transition, and support handoff processes.

· Knowledge of enterprise security, risk, compliance, and architecture governance within regulated environments.

· Hands-on AWS expertise, including VPC, EKS/ECS, IAM, S3, Lambda, networking, load balancing, security controls, and hybrid connectivity.

· Proven experience with infrastructure automation and cloud engineering using Terraform, CI/CD practices, modern programming languages, databases, and platform support.

· Experience designing, deploying, troubleshooting, and maintaining scalable cloud-native and containerized applications in production environments.

· Understanding of AI-assisted software development, responsible AI practices, SDLC processes, resiliency, and security, with the ability to guide teams on safe and effective engineering practices.

Education:

· Bachelor’s degree in engineering, Computer Science, Information Technology, or related field preferred.

· 5-8+ years of progressive experience in cloud infrastructure, platform engineering, DevOps, or SRE roles.

· Relevant AWS, Kubernetes, Terraform, networking, and cloud security certifications strongly preferred.

· Proven expertise operating enterprise-scale AWS environments, container orchestration platforms, infrastructure automation, and production support services in regulated environments. excellence in IT systems engineering.

Full-Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, 401k company contribution, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays.

Join Our Diverse and Inclusive Team!

At AV Services Inc. we are committed to fostering an inclusive and diverse workplace where every team member is valued and empowered. We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic that makes you unique.

Our Commitment to Diversity and Inclusion:

Our employees are our greatest asset, and we believe that the diverse perspectives and experiences they bring are key to our success. We celebrate and encourage differences in age, ethnicity, family or marital status, language, physical and mental abilities, socio-economic status, and more. These unique attributes contribute to our vibrant culture, enhance our reputation, and drive our achievements.

Why Work with Us?

• Inclusive Culture: We embrace diversity in all its forms and are dedicated to creating an environment where everyone feels respected and valued.
• Empowerment: We support our employees' growth and self-expression, recognizing that their individual talents and innovations are vital to our success.
• Community: Join a team that values collaboration and the collective strength of diverse backgrounds and ideas.

Be part of a company that not only values diversity but actively promotes it as a cornerstone of our identity and success. Apply today and bring your unique perspective to AV Services Inc.