Director Janitorial and Waste Management

Essential Duties and Responsibilities:

• Direct and oversee all sanitation, janitorial, recycling, compactor, and cleaning operations for residential buildings, community facilities, administrative offices, garages, public spaces, and common areas.[MJ1]
• Manage the Janitorial and Waste management team, including interviewing, hiring, disciplining, scheduling, directing and terminating
• Develop departmental goals, policies, procedures, performance standards, and operational plans.
• Supervise and evaluate Assistant Directors, Managers, Supervisors, and other assigned personnel.
• Manage departmental budgets, expenditures, inventory, equipment, and resource allocation.
• Direct workforce planning, staffing assignments, shift coverage, overtime management, and personnel deployment to ensure uninterrupted departmental operations.
• Ensure compliance with applicable collective bargaining agreements and coordinate employee relations matters with Human Resources and Labor Relations.
• Develop and enforce cleaning schedules, inspection protocols, and service standards.
• Monitor building cleanliness and appearance to meet organizational standards.
• Implement new cleaning technologies, methodologies, and best practices.
• Manage all waste collection, disposal, recycling, composting, and bulk item removal programs.
• Establish and monitor departmental key performance indicators (KPIs), including cleaning standards, inspection results, complaint resolution, waste collection efficiency, and budget performance.
• Implement corrective action plans to address recurring operational deficiencies and ensure supervisory accountability.
• Oversee collection site operations and ensure cleanliness and regulatory compliance.
• Coordinate with municipal agencies, sanitation contractors, and recycling vendors.
• Evaluate vendor proposals and negotiate contracts.
• Coordinate with Extermination, Maintenance, and other appropriate departments to identify and address sanitation conditions contributing to pest activity.
• Ensure compliance with OSHA regulations and all environmental and sanitation requirements.
• Conduct routine inspections to ensure staff has complied with directives.
• Investigate accidents, incidents, and workplace safety concerns.
• Evaluate contractor performance and ensure compliance with service agreements.
• Participate in procurement activities, bid evaluations, and contract negotiations.
• Respond to shareholder concerns regarding cleanliness, sanitation, and waste management services.
• Ensure timely resolution of service-related issues and complaints.
• Direct departmental operations during weather events, emergencies, and other incidents.
• Prepare reports, presentations, recommendations, and budget submissions for executive leadership and the Board of Directors.
• Coordinate rapid deployment of resources during operational disruptions.
• Performance of additional duties as assigned.

Educational Requirements:

• Bachelor's degree in Facilities Management, Business Administration, Environmental Management, or a related field preferred, but not required.
• Certified Facility Manager (CFM) preferred
• Cleaning Industry Management Standard (CIMS) preferred
• OSHA Safety Certification preferred

Work Experience and Minimum Requirements:

• Minimum ten (10) years of progressively responsible experience in janitorial operations, sanitation, waste management, environmental services, facilities management, or related fields.
• Minimum five (5) years of senior management or leadership experience.
• Experience managing large operational budgets and unionized workforces preferred.
• Experience overseeing large residential, municipal, commercial, healthcare, educational, or mixed-use facilities preferred.

Testing:

• Drug screening, as permitted by, and consistent with, applicable law

Physical Requirements:

​ Persons performing service in this position classification may routinely exert up to 50 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work will involve regular walking or standing for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects are important aspects of this job.

Reasonable accommodations may be made to enable a person to perform the essential functions of the job.

Riverbay Corporation is an Equal Employment Opportunity Employer.