Concierge

Job Description

Job Description

Company Description

ABOUT STREAM REALTY PARTNERS

Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX and operating in core markets coast to coast, we complete billions in annual transactions in office, industrial, retail, healthcare, land, and data center properties. With millions of square feet of assignments, Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented individuals have come together to create our distinct culture, best summarized by our firm’s core values: smart, honest, nice, and passionate. For more information, visit and follow Stream on LinkedIn, Instagram, X and Facebook.

IMMEDIATE IMPACT. MEANINGFUL CAREER.

At Stream, we know our success begins and ends with our people. It is the reason we work hard to attract and retain the best and brightest talent. From day one, you will be an integral member of our high-caliber, collaborative team. We will empower you to apply your energy, expertise, and creativity to meet our client’s needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you won’t simply start a new job—you will build a meaningful and impactful career.

Job Description

The Concierge will support two premier office properties in downtown Chicago. This role serves as the primary point of contact for tenants, visitors, vendors, and conference center users, delivering exceptional customer experience while ensuring efficient operation of building amenities and administrative functions.

Property Summary:

• 151 North Franklin: Approximately 807,000 square feet
• 155 Wacker Drive: Approximately 1.2 million square feet

JOB RESPONSIBILITIES :

Conference Center & Amenities Management

• Manage conference center scheduling and reservations.
• Coordinate tenant meetings, events, and vendor logistics.
• Serve as liaison between tenants, vendors, and building engineering.
• Coordinate furniture moves and meeting setups.
• Monitor utilization and resolve scheduling conflicts.
• Facilitate with conference center event management and logistics

Concierge & Tenant Services

• Provide concierge-level tenant service.
• Serve as first point of contact for inquiries and requests.
• Build strong tenant and visitor relationships.
• Support tenant engagement initiatives.

Administrative Support

• Maintain calendars and records.
• Support property management projects.
• Coordinate vendor documentation and communications.

Qualifications

• 1-3 years of administrative, concierge, hospitality, or property management experience.
• Strong customer service and communication skills.
• Exceptional organization and multitasking abilities.
• Proficiency with Microsoft Office.

Key Skills and Traits:

• Hospitality mindset and white-glove customer service.
• Proficiency in event logistics for conference center events
• Technical Skills- ability to troubleshoot and assist with entry-level conference center tech needs (i.e. Wi-Fi set up, projection equipment, etc.)
• Area expertise- knowledge in building amenities and surrounding areas to provide high quality business services for tenants and guests.
• Branding- represent Stream, ensure conference center aesthetic standards

Additional Information

Once you have completed your application, you will receive an email from  View email address on us.fitly.work with a link to the Culture Index survey which will help us gain a better understanding of your strengths and motivational drives. Please search for the "General Survey" position in the Culture Index portal. We kindly request that you set aside 10 uninterrupted minutes within 48 hours of submitting your application.

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Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law.

Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. 

To apply for a position, please visit our website at