Learning Management System (LMS) Administrator

Learning Management System (LMS) Administrator

Intersection of Technology, Learning, Compliance & Employee Development

LifeScape is seeking a Learning Management System (LMS) Administrator to join our Training & Development team. This position is responsible for the hands-on administration, maintenance, configuration, and optimization of the organization's Learning Management System.

The LMS Administrator plays a critical role in ensuring employees have access to the training they need while maintaining accurate training records and supporting regulatory, accreditation, compliance, and organizational requirements. This position partners with Human Resources, HR Technology, Learning & Development, Information Technology and subject matter experts to deliver an effective and user-friendly learning environment.

The successful candidate will combine strong technical and organizational skills with excellent customer service, attention to detail, problem-solving abilities, and a commitment to LifeScape's Mission, Core Values, and Person-Centered Practices.

Essential Responsibilities

• Administer, maintain, configure, and optimize the organization's Learning Management System.
• Manage user roles, permissions, and responsibilities to maintain a secure and organized learning environment.
• Configure courses, learning plans, curricula, certifications, enrollment rules, prerequisites, and other LMS functionality in accordance with organizational and compliance requirements.
• Stay informed of LMS upgrades, enhancements, and new functionality and support implementation as appropriate.

Content & Learning Management

• Convert recorded training content into appropriate e-learning formats, including SCORM, and upload content into the LMS in accordance with Continuing Education and Training Guidelines.
• Partner with Learning Experience Designers and subject matter experts (SMEs) to publish, update, and maintain learning content.
• Maintain an accurate, current, and well-organized course catalog.

Compliance & Training Records

• Track and support regulatory, accreditation, compliance, and organizational training requirements through the LMS.
• Maintain accurate, reliable, and organized employee training records and data.
• Monitor course completion and compliance records and communicate concerns or trends to appropriate stakeholders.
• Generate compliance data and create analytics dashboards using LMS reporting capabilities.

Reporting & Analytics

• Create, maintain, and distribute standard and customized LMS reports.
• Monitor learner enrollment, course completion, compliance, attendance, participation, and overall training activity.
• Develop recurring reports and automated reporting processes when available within the LMS.

User Support & Training

• Serve as the organization's subject matter expert and primary point of contact for LMS-related questions and support requests.
• Train employees and other users on LMS functionality and processes as needed.
• Provide staff training and other support to the Training Department as assigned.
• Perform other duties and responsibilities consistent with the position and organizational needs.

If you are a detail-oriented technology professional who enjoys improving systems, supporting users, and making a meaningful impact through learning and development, we encourage you to apply.

Education and Experience

Bachelor's degree in Information Technology, Human Resources, Learning & Development, Education, Business, Information Management, or a related field required. Two to four years of experience administering an LMS, HR technology system, human resources solution, or related technology platform required. A combination of higher education and relevant experience providing equivalent knowledge and skills may be considered. All positions require a clear background check and drug screen upon conditional offer.

Why Work for Us?

We Are Driven by Our Mission

Empowering people to live their best life.

We Have a Vision for Our Future

LifeScape will be an innovative organization, providing exceptional services and creative solutions for people with varied needs and complex care across their life span. Through collaborative partnerships, LifeScape will become a destination for research, and the development, implementation, and training of technology-based solutions to improve the lives of people we support.

We Lead with Shared Values

Integrity - Compassion - Respect - Safety and Wellbeing - Fiscal Responsibility - Excellence - Accountability

LifeScape is a qualifying employer under the Public Service Loan Forgiveness Program