Store Associate

Essential Responsibilities and Functions

Focuses strongly on friendly and courteous assistance to customers; Provides outstanding customer service at all times.

Provides relevant information to customers on products.

Ensures all items are stocked and warehoused appropriately.

Stocks and maintains inventory for grocery items: dairy, freezer, bulk tofu and dry pack.

Refill bulk product bins.

Provides support for cleanliness and safety of all store areas.

Checks dates on all products as they are received and stocked.

Ensures accurate, up-to-date price labeling (shelf labels) of department items.

Fronts and faces areas as stocked.

Prepares coffee, specialty coffee drinks, fresh smoothies, juices, wraps and sandwiches.

Prepares and cuts fruit and vegetables for smoothies, juices, etc.

Slices deli meats and cheeses.

Follows all caf standard procedures, including opening and closing process checklists.

Prep, cull, rotate and restock produce cases several times daily to ensure highest quality and fullness of display to meet customer demand.

Restock and maintain the produce floor displays to eliminate empty display areas, and to make a practical and aesthetically pleasing presentation.

Complete all required opening and closing procedures in produce at the beginning and end of designated shifts.

Process customer transactions through a point-of-sale system the register.

Ensure all items intended for purchase are identified and properly scanned.

Offers and encourages Co-op membership.

Ensure accuracy of register transactions and the security of all cash received; maintain drawer change adequately

Provide support for incoming phone calls.

Others duties as assigned.

Requirements

Customer service experience required.

High School Diploma or equivalent experience preferred.

Experience in retail, grocery, natural products preferred.

Ability to use or learn how to use a scanning device.

Proficient in basic computer skills; comfortability with Microsoft Suite preferred.

Ability to work cooperatively with others in a team while being able to work independently without constant supervision and direction.

Readily adaptable to evolving co-op needs or in response to feedback.

Keen attention to detail and overall condition of products and department.

Ability to follow and complete task checklists and fully carry-out instruction.

Basic computer knowledge, ability to learn how to print labels and use scanner.

Must have flexible availability for early mornings, evenings, weekends and holidays to align with store needs