HVAC Service Technician

HVAC Service Technician - Cleveland, OH Haven Services with Heart of Ohio Plumbing, HVAC & Electrical is seeking an experienced Residential and Commercial HVAC Service Technician (Sales) to join our growing team. What We Offer Competitive salary and performance-based incentives. Opportunities for professional growth and advancement. A collaborative, supportive work environment. Comprehensive benefits package: Medical Insurance choice of HDHP with HRA & HSA or PPO – Company offers 100% coverage of Employee's HDHP Premium! Dental and Vision Insurance Company provided Life and Disability Insurance 401(k) with Employer Match Employee Assistance Program Paid Time Off, Paid Holidays Competitive Pay Based on experience Responsibilities Meet with commercial customers to evaluate HVAC system condition, performance, and needs Install, maintain, and repair Residential and Commercial HVAC systems to ensure peak performance and energy efficiency Identify opportunities for repairs, replacements, upgrades, and maintenance agreements Troubleshoot and diagnose complex issues with refrigeration and air conditioning units Read, interpret, and apply schematics, blueprints, and technical documents for accurate service and installation Provide professional and courteous customer service, clearly communicating system status and maintenance recommendations Perform routine inspections and preventative maintenance on equipment Stay current with industry standards, best practices, and safety regulations Maintain accurate service records and documentation Requirements & Qualifications Proficiency in Residential Service and Commercial refrigeration and HVAC systems Prior experience as an HVAC service technician (residential, install, commercial or SALES experience preferred) Strong understanding of HVAC design, schematics, and technical troubleshooting Present clear recommendations and options in a professional, consultative way Build estimates and proposals using accurate job scope, equipment specs, and jobsite requirements Ability to explain technical information clearly to non-technical customers Proven ability (or strong desire) to work in a sales-driven, customer-facing role Follow up with customers, answer questions, and help close work ethically and confidently Maintain accurate notes, documentation, and customer records Represent the company with professionalism and strong customer service Solid mechanical aptitude and field experience Familiarity with refrigeration and HVAC/R systems (ammonia experience is a plus) Familiarity with plumbing systems and basic appliance repair Ability to perform equipment repair, maintenance, and diagnostics using standard tools (including ohmmeters) Valid driver’s license with experience driving service vans Knowledge of ammonia refrigeration and HVAC/R systems is a plus Must pass all pre-employment screenings, including background check, MVR, and drug test Must maintain an insurable driving record for operation of company vehicles Employees must be able to pass pre-employment screening including a background, motor vehicle check and drug screening. Maintaining eligibility to operate company vehicles is a fundamental job requirement. All employees that operate company vehicles must maintain their driving record as insurable under the company's vehicle insurance provider.

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#J-18808-Ljbffr Haven Services, LLC - Columbus Region