Jr Product Manager / Technical Producer - E-commerce

Job Title: Jr Product Manager / Technical Producer - E-commerce
Location: NYC (Hybrid - in office Tues, Wed, Thurs)
Reports To: Director of Product Management

About thelab

We're thelab: part creative studio, part production powerhouse, and all about solving real problems with smart, scalable solutions. From concept to commerce, we work with top-tier brands to create bold ideas and make them real across every touchpoint. We build things that move fast and scale smarter, and we have a lot of fun doing it.

We're a team of strategists, creatives, devs, and doers who believe collaboration isn't a buzzword; it's our baseline. No egos. Just smart people making great work together.

The Role

We're looking for a Junior Product Manager / Technical Producer to help execute projects that span UX/UI and technical development of complex websites and e-commerce platforms. Success in this role requires someone who thrives on turning ambiguous asks into concrete action plans. You'll be expected to ask clarifying questions, define what's needed, and move forward without waiting to be told what to do.

If you're proactive, curious about technology and design, and energized by the challenge of translating big ideas into detailed plans, this could be the role for you.

What You'll Do

• Transform ambiguous client requests into clear project briefs, detailed requirements, and actionable tickets
• Lead and facilitate client meetings capture comprehensive notes, document decisions in real-time, and own all follow-up actions
• Manage sprint cycles and work with Creative, Development, and QA teams to identify and resolve blockers before they impact timelines
• Communicate progress clearly and efficiently through concise written updates and verbal check-ins with stakeholders
• Review deliverables to ensure project goals have been met before delivery
• Keep projects on track by staying ahead of timelines, budgets, and shifting priorities
• Develop clear and concise weekly project reports
• Stay ahead of multiple projects simultaneously, prioritizing effectively without needing direction

What You Bring

• A proactive, self-directed approach. You see what needs to happen next and make it happen rather than waiting for assignments
• The ability to clarify the unclear. You ask the right questions to turn vague ideas into specific, executable requirements
• Strong communication skills. You convey complex information quickly, clearly, and in a way that drives action
• Comfort running meetings. You can facilitate discussions, keep conversations productive, and ensure outcomes are documented
• At least 2+ years of experience managing software development using Agile methodologies (sprint planning, backlog management, ticket creation)
• Ability to understand application architecture enough to troubleshoot when needed
• Experience writing detailed and clear project documentation
• Familiarity with project management tools like Redmine or Jira
• Strong organizational skills with an astute attention to detail
• Experience creating budgets and tracking costs
• A track record of delivering projects on time, to spec, and within budget

Nice to Have

• Experience working with e-commerce platforms (Shopify, Magento, etc.)
• Familiarity with design tools like Figma or Adobe Creative Suite
• Background working with small- and medium-sized cross-functional teams in an agency environment

Why You'll Love Working Here

• A culture of creativity, collaboration, and zero ego
• Projects that push boundaries across brands, platforms, and industries
• Work that blends design, development, and strategy
• Smart, supportive teammates who have your back
• Real opportunities for growth-we want to see you level up

Salary: $65,000 - $70,000, commensurate with experience and market