Senior Product Manager

What Senior Product Manager Jobs are in New York Showing 5000+ Senior Product Manager jobs in New York Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. The Senior Product Manager independently leads product strategy, customer discovery, roadmap execution, and product delivery for strategic software solutions within Nelnet's Education Services portfolio. This role partners closely with engineering, design, customer success, sales, and executive leadership to identify customer needs, define product direction, and deliver scalable solutions that create measurable value for K-12 school districts. The position is responsible for driving product outcomes from concept through launch while advancing Nelnet's long-term growth strategy.

JOB RESPONSIBILITIES:

Own and execute the end-to-end product strategy, roadmap, and delivery for strategic software solutions. Lead customer discovery efforts, including customer interviews, field research, usability testing, and market analysis to validate problems and define product opportunities. Translate customer insights into prioritized product requirements that balance customer value, business objectives, and technical feasibility. Define, track, and optimize product success metrics to drive adoption, engagement, customer satisfaction, and business outcomes. Partner closely with engineering and UX to deliver scalable, high-quality solutions through iterative Agile development. Identify opportunities to leverage artificial intelligence and emerging technologies to improve customer experiences and create differentiated product capabilities. Collaborate across cross-functional teams to align product priorities, drive execution, and deliver customer value. Build strong relationships with customers and serve as the voice of the customer throughout the product lifecycle. Influence cross-functional product strategy and roadmap decisions through data-driven recommendations and customer insights. Present product strategy, roadmap recommendations, and business cases to leadership teams and key stakeholders. Pay Range for this role is - $120,000 - $150,000 depending on experience

EDUCATION:

Bachelor\'s degree in Computer Science, Engineering, Information Systems, Business, Education, or a related field. Advanced degree or product management certification preferred.

EXPERIENCE:

Required: 5+ years of product management experience leading SaaS, cloud-based, or enterprise software products. Experience defining product vision, strategy, roadmaps, and feature prioritization. Demonstrated success leading customer discovery and translating customer insights into product strategy and roadmap decisions. Experience bringing software products from concept through MVP, launch, and continuous improvement. Experience partnering with software engineering and UX teams using Agile development methodologies. Experience using qualitative and quantitative data to drive prioritization and product decisions. Strong communication skills with experience presenting product strategy and recommendations to senior leadership. Excellent written communication skills with demonstrated experience developing clear, concise product documentation, including product requirements, business cases, roadmaps, and other product artifacts. Preferred: Experience in K-12 education, EdTech, SaaS, or enterprise software. Experience with interoperability, data platforms, APIs, or system integrations. Experience with AI-enabled software products or data-driven applications. Experience working directly with customers to validate product-market fit. Experience launching new products or entering new markets.

COMPETENCIES/SKILLS:

Product Strategy & Vision Customer Discovery & Product Validation Product Roadmap Management Data-Driven Decision Making Cross-Functional Leadership & Influence Agile Product Development Customer-Centric Problem Solving Strategic Thinking Artificial Intelligence & Emerging Technology Awareness Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc ( is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or . Nelnet is a Drug Free and Tobacco Free Workplace. Use of Artificial Intelligence in Hiring We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring You may know Nelnet as the nation\'s largest student loan servicer - but we do more than that. _A lot more._ We\'re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that\'s just a shortlist). For over 40 years, we\'ve been serving our customers, associates, and communities to make dreams possible. EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info ( Is this job a match or a miss? warning Note: If you\’re asked to pay for a job, avoid the role and report the job to us immediately. Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. The Senior Product Manager for Horizon will engage with key product stakeholders to drive the strategy, roadmap, and execution for this critical new initiative serving NCC\'s 1,000+ colleges and 8+ million students nationwide. Reporting into the NCC product organization, this role partners closely with engineering, design, client success, and higher education institutions to translate evolving market needs into next-generation, AI-enabled payment experiences. The position is pivotal to advancing our company\'s competitive position in the higher education payments space and will have high visibility among company leadership.

JOB RESPONSIBILITIES

Own the end-to-end product strategy and roadmap for a core workstream within Horizon, aligning stakeholders across engineering, design, operations, and executive leadership. Translate insights from colleges, universities, students, and payers into prioritized product requirements that balance institutional needs with scalable platform architecture. Lead discovery efforts including client interviews, advisory councils, and student feedback loops to validate problems and pressure-test proposed solutions before build. Lead the charge to define strategic and novel applications of AI in our product Define and track success metrics (adoption, retention, payment completion rates, NPS) and use data to inform trade-offs and continuously improve outcomes post-launch. Partner with engineering leadership to break down complex modernization initiatives into incremental, shippable releases that minimize disruption to existing clients. Collaborate with compliance, security, and risk teams to ensure all releases meet PCI Level 1 standards and applicable higher education regulatory requirements. Drive go-to-market readiness in partnership with marketing, sales, implementation, and support teams, ensuring smooth client adoption and clear value communication. Influence cross-functional roadmap decisions across integrated products (payment plans, cashiering, refunds, storefronts) to ensure a cohesive client and student experience. Represent the voice of the client in executive forums, providing clear recommendations supported by qualitative research and quantitative analysis. Annual compensation range for this role is $100,000 - $150,000 depending on experience. This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates living within 30 miles of an office location to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week. Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

EDUCATION

Required: Bachelor\'s degree in Business, Computer Science, Finance, or a related field. Preferred: Advanced degree in a related discipline. + Product management certifications

EXPERIENCE

Required: 3+ years of product management experience, including experience managing complex platform or SaaS products. Experience delivering AI-enabled software to market. Proven track record of shipping products in agile environments while partnering directly with engineering teams. Experience defining and using product metrics to drive prioritization and measure success. Preferred Experience in higher education technology, payments, fintech, or B2B2C platforms. Familiarity with compliance, payment processing workflows, or ERP integrations (Workday, Banner, PeopleSoft, Colleague). Demonstrated experience leading substantial modernization, replatforming, or migration initiatives with measurable business outcomes.

YOU HAVE

High agency: Taking ownership of outcomes beyond the formal scope of the role, removing blockers proactively, and driving decisions forward rather than waiting for direction. You default to action and accountability in ambiguous situations. Design taste: Bringing a discerning eye for product quality, user experience, and craft. Pushing for elegant, intuitive solutions over feature accumulation and partnering effectively with design to elevate the standard of every release. Strong strategic thinking: Connecting product decisions to long-term business outcomes and anticipating market shifts in higher education and payments. Influence without authority: Building alignment across engineering, design, executive, and client-facing teams to move complex initiatives forward. Customer obsession: Demonstrating rigorous discovery practices and translating client feedback into clearly framed problems and solutions. Data fluency: Using quantitative analysis and qualitative research with equal confidence to make prioritization decisions and defend trade-offs. Agility in ambiguity: Operating effectively in evolving conditions, making clear decisions with incomplete information while managing risk. Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc ( is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or . Nelnet is a Drug Free and Tobacco Free Workplace. Use of Artificial Intelligence in Hiring We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring You may know Nelnet as the nation\'s largest student loan servicer - but we do more than that. _A lot more._ We\'re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that\'s just a shortlist). For over 40 years, we\'ve been serving our customers, associates, and communities to make dreams possible. EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info ( Is this job a match or a miss? warning Note: If you\’re asked to pay for a job, avoid the role and report the job to us immediately. Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. The Senior Product Manager for Horizon will engage with key product stakeholders to drive the strategy, roadmap, and execution for this critical new initiative serving NCC\'s 1,000+ colleges and 8+ million students nationwide. Reporting into the NCC product organization, this role partners closely with engineering, design, client success, and higher education institutions to translate evolving market needs into next-generation, AI-enabled payment experiences. The position is pivotal to advancing our company\'s competitive position in the higher education payments space and will have high visibility among company leadership.

JOB RESPONSIBILITIES

Own the end-to-end product strategy and roadmap for a core workstream within Horizon, aligning stakeholders across engineering, design, operations, and executive leadership. Translate insights from colleges, universities, students, and payers into prioritized product requirements that balance institutional needs with scalable platform architecture. Lead discovery efforts including client interviews, advisory councils, and student feedback loops to validate problems and pressure-test proposed solutions before build. Lead the charge to define strategic and novel applications of AI in our product Define and track success metrics (adoption, retention, payment completion rates, NPS) and use data to inform trade-offs and continuously improve outcomes post-launch. Partner with engineering leadership to break down complex modernization initiatives into incremental, shippable releases that minimize disruption to existing clients. Collaborate with compliance, security, and risk teams to ensure all releases meet PCI Level 1 standards and applicable higher education regulatory requirements. Drive go-to-market readiness in partnership with marketing, sales, implementation, and support teams, ensuring smooth client adoption and clear value communication. Influence cross-functional roadmap decisions across integrated products (payment plans, cashiering, refunds, storefronts) to ensure a cohesive client and student experience. Represent the voice of the client in executive forums, providing clear recommendations supported by qualitative research and quantitative analysis. Annual compensation range for this role is $100,000 - $150,000 depending on experience. This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates living within 30 miles of an office location to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week. Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship. #J-18808-Ljbffr Intepros