Systems Administrator

Job Summary
The Systems Administrator's primary job function is to exercise independent professional judgment in relation to the support and administration of the corporate data center infrastructure and associated software. The position develops and enacts procedures to perform problem analysis and resolution and plans for and responds to service outages and other problems.


Essential Functions: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.

1. Provides Tier 1-3 support for technical issues related to hardware, software, infrastructure, user accounts, and access controls.
2. Administers Active Directory (AD), Group Policy, DNS/DHCP, and Entra ID to manage identity, access, and SSO across hybrid environments.
3. Manages Microsoft 365 environments including Exchange Online, Teams, SharePoint, and Intune endpoint configurations.
4. Assists with or leads provisioning and deprovisioning of user accounts in AD, Microsoft 365, and business systems.
5. Supports onboarding and offboarding processes including equipment setup, permissions, and inventory logging.
6. Oversees or assists with imaging, deploying, and maintaining desktops, laptops, and peripherals.
7. Administers Windows Server and virtual environments (VMware), ensuring uptime and performance.
8. Manages patching, vulnerability remediation, and antivirus agent deployment across servers and endpoints.
9. Participates in project planning and execution for IT initiatives, application upgrades, and infrastructure improvements.
10. Maintains server/storage documentation, configuration records, and system diagrams.
11. Manages disaster recovery testing, backup administration, and lifecycle imaging solutions.
12. Monitors systems and alerts; documents and escalates issues appropriately.
13. Develops and maintains SOPs, KB articles, and documentation related to recurring support issues.
14. Collaborates with vendors and external support on troubleshooting and implementation efforts.
15. Works closely with the IT Service Desk to reduce repeat issues by addressing root causes.
16. Mentors and trains other IT staff in standard operating procedures and best practices.
17. Provides guidance to Service Desk and cross-functional IT staff to elevate technical knowledge and operational consistency.

Essential Duties & Responsibilities: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.

1. Performs other duties and tasks as assigned by supervisor
2. Start shift on time and meet attendance standards per the FTE assigned in HRIS system.
3. Follow safety policies and maintain a clean, safe work environment.
4. Demonstrate sound work ethics, flexibility, and cultural sensitivity
5. Uphold CVCH's mission and core values in all interactions.
6. Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.

Non-Essential Functions: These are tasks that are included in the role but are not critical. They may be reassigned or modified without fundamentally changing the job.

• Assist with Service Desk requests and incidents if needed
• Provide backup support for Network Administrator and Application Support Specialist
• Participate in internal committees or special projects
• Contribute to internal communications

Qualifications:


Education:

• Systems Administrator: Associates Degree in Computer Technology Systems, Business Computer Technology, Business, or relevant field.
• Systems Administrator: Bachelor's degree in computer science or related field. Experience or Certifications may be substituted for education.

Certification/Licensure:

• Current Washington State Driver's License and proof of automobile liability insurance coverage.
• System Administrator: CompTIA Network+, Security+, or equivalent *Preferred, Microsoft 365 Certified: Administrator Associate (or equivalent) *Preferred, VMware Certified Associate or Microsoft Azure Fundamentals *Preferred
• Systems Administrator - Certifications (Preferred)

1. ITIL 4.0
2. MS-900 Microsoft 365 Fundamentals
3. AZ-900 Azure Fundamentals
4. Microsoft 365 Certified: Administrator Expert
5. VMware Certified Professional: Data Center Virtualization

Experience:

• Systems Administrator: 1+ years System Administration, Network Administration, Application Support, Service Desk, or other IT Operations & Support roles, including virtual infrastructure and Microsoft 365 platform administration. Equivalent combination of education and experience

Language Skills:

• English fluency required

Skills & Competencies needed:

• Strong interpersonal and communication skills (written and verbal)
• Proficiency in computer applications and equipment related to work.
• Knowledge industry standards.
• Analytical and problem-solving abilities
• Ability to manage sensitive and confidential information

Work Environment & Physical Demands:

• Typical office environment
• Sit, stand, walk, often
• Reach occasionally
• Kneel or crouch minimally
• May need to lift up to 20 pounds
• Visual acuity for close and distance work

Exposure to Hazards:

• Moderate noise
• Standard administrative working conditions

Blood/Fluid Exposure Risk:

• Category III - Tasks involve no greater exposure to blood or body fluids than would be encountered by a visitor.

Age-Specific Competency:

• Not applicable - position does not involve patient care.

Telecommuting:


Eligible for partial telecommuting.


Equal Opportunity Statement:

• CVCH is an equal opportunity employer and embraces diversity in the workplace. We are committed to providing a respectful, inclusive, and supportive environment for all employees.

Benefits


*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE


Benefit:

Coverage:

Effective:

Medical


Premera (Self Insured)


Preferred Provider


Employee covered - $70.00 per month


Dependents covered - please refer to the benefits Guide 2026 for rates


First of the month following the first date of employment.


Dental


Washington Dental


Employee covered - 100%


Dependents covered - 50%


First of the month following the first date of employment.


Paid Leave


120 hours - Year 1


136 hours - Year 2
Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years.


Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB.


Extended Illness Bank (EIB)


Allows for maximum accrual of 200 hours


PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act.


Holidays


64 hours related to:
New Year's Day
Memorial Day
4th of July
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day

Holidays are based on an 8-hour day. Providers will receive a holiday pool of 64 hours as a 1.0 FTE at the beginning of each calendar year. Holiday pool hours must be used by December 31 of each calendar year; unused holiday pool hours will be forfeited. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year.


Diversity Days


3 Diversity Days


Available after the first payroll cycle after start date. Diversity days will be prorated based on start date as outlined below:

• Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE)
• May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE)
• Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE)

Please refer to the Paid Leave policy for additional details.


403(b) Retirement Plan


Lincoln Financial


150% CVCH match up to 3% of the employee's contribution


Immediately. Vesting schedule:


20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years.


Employee Assistance Program


Mutual of Omaha


Free short-term counseling for employee and family


Immediately. Call View phone number on click.appcast.io


Long-term Disability


Mutual of Omaha


Employee Only (variable)


First of the month following the first date of employment.

Benefit:

Coverage:

Effective:

Basic Term Life


Mutual of Omaha


Employee Only (1x annual salary, up to $200,000)


First of the month following the first date of employment.


Group Accidental Death and Dismemberment (AD&D )


Mutual of Omaha


Employee Only (1x annual salary, up to $200,000)


First of the month following the first date of employment.


Supplemental Term Life


Mutual of Omaha


Employee / Spouse / Dependent(s)


First of the month following the first date of employment.


Voluntary AD&D


Mutual of Omaha


Employee / Family


First of the month following the first date of employment.


Health Reimbursement Arrangement


RedQuote


Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year.


First of the month following the first date of employment.


Flex Plan: Medical


RedQuote


Flex Plan: Maximum $3,400 per year


Direct Deposit available


First of the month following the first date of employment.


Flex Plan: Dependent Care


RedQuote


Flex Plan: Maximum $7,500 per year


Direct Deposit available


First of the month following the first date of employment.


AFLAC


Supplemental insurance - cafeteria plan


First of the month following the first date of employment.


Wellness Stipend


CVCH will reimburse staff up to $30 per month for a local gym membership


OR


CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.)


Immediately. Once employee has submitted invoice to HR/Payroll department.


Cell Phone Discounts


Discounted monthly access fees


Discounted select accessories and special equipment


Available for personal cell phones, currently in place with AT&T & Verizon

Benefit:

Coverage:

Effective:

Tuition Reimbursement


For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of:
$4,000 for an Associate's degree, vocational, technical, or certification program
$6,000 for a Bachelor's degree
$8,000 for a Master's degree


Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply.

Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.
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