Unit Secretary

Unit Secretary Opportunity

Do you want to join an organization that invests in you? At Methodist Hospital Metropolitan, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

The Unit Secretary assumes primary responsibility of unit secretarial, receptionist and clerical support in a professional manner in accordance with Methodist Excellence standards. He/she is expected to apply skills in critical thinking, appropriate judgment, mental organizational and unit operation skills to perform a variety of tasks. Demonstrates knowledge of office equipment operation, interdepartmental function and effective communication and policy.

Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:

• Education: None
• Experience: None
• Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
• Preferred: 1 year secretarial experience in a healthcare setting

Minimum License, Certificates, or Registrations Required: None

Essential Job Functions:

• Demonstrates knowledge in all aspects of medical terminology and accurately transcribes physician's orders.
• Complete assignments independently and demonstrates teamwork when needed using effective problem-solving skills, chain of command and effective communication with coworkers, supervisors, physicians, and the public in a professional and pleasant manner consistent with Methodist Excellence standards.
• Accurately schedules, requests or communicates necessary patient information with regard to hospital privacy policies.
• Demonstrates knowledge and operation/application of unit equipment and software applications and programs.
• Actively works as part of a team of physicians, nurses, and other health care professionals to support hospital policy and promote patient safety. Assists nursing staff as requested with delegated tasks to support the patient experience.
• Greets and assists visitors, answers their inquiries, and directs them to the appropriate persons according to their needs. Answers a multi-line telephone system and responds to requests efficiently in a friendly, courteous and professional manner.

Additional Job Functions:

• May handle, pick up, deliver and/or stock non-controlled medications as directed by a licensed team member.
• Supports the mission and vision of the Methodist Healthcare System. Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals.
• Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function.
• Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules and regulations, or the Code of Conduct.
• Completes other duties as assigned.

Methodist Excellence (ME) Behavior Standards:

• Attitude: A positive and cheerful attitude by employees is a reflection of the facility. When employees present a positive attitude, our customers will sense that quality care is truly our mission.
• Appearance: MHS is proud of the appearance of our facilities and the employees. A professional appearance is important as it assures a positive image of the individual as well as the entire organization.
• Communication: Communication skills are essential in the work place. In a healthcare environment, communication is vital in providing quality patient care. Intra- and inter-departmental communication and communication with physicians and patients are key providing a consistent and effective continuum of care.
• Compassionate Service: Healthcare is more than just a business; although the clinical and technical expertise we provide is exceptional, compassion, and passion are vital ingredients in providing service and showing our customers we truly care.
• Ownership/Pride: Every Employee represents MHS in the eyes of our customers; therefore, it is essential that every member of the Methodist Healthcare Team feel a sense of ownership and pride towards his or her job and the organization.
• Privacy: Employees must be sensitive to the legal rights and emotional needs of privacy for patients and conduct themselves in a professional manner that respects this aspect of the patient's overall well being.
• Safety: Each of us has a responsibility in ensuring the safety of our patients, our physicians, our coworkers, our visitors, and ourselves.
• Teamwork/Commitment to Coworkers: At MHS, we are all linked to one another by a common purpose; to serve our patients and community. We believe, through teamwork, we can produce better results collectively than we would as individuals.
• Fun: MHS promotes an environment of employee fellowship. Employees need to know that having fun at work and enjoying one's job make for a positive workplace.
• Accountability: Accountability is the foundation of Methodist Excellence. The building blocks of Accountability involve personal responsibility for job actions and performance; complete understanding of job responsibilities, and adherence to all Methodist Healthcare policies and procedures.

Benefits

Methodist Hospital Metropolitan offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Methodist Hospital Metropolitan houses 370 bed. We house the largest emergency room in downtown San Antonio. Our women's pavilion is the only freestanding, center city facility dedicated to the health of women and their newborn babies. We welcome nearly 3,000 newborns into the world each year. We are home to the Methodist Weight Loss Center. We have been designated an American Society for Metabolic Surgery Bariatric Surgery Center of Excellence.

Our hospital has been recognized by Modern Healthcare as a Best Place to Work in Healthcare. We are the first hospital in San Antonio to achieve Pathway to Excellence designation. Methodist Hospital Metropolitan has been recognized by Leapfrog for focus on safety and quality. We received a Grade A Hospital Safety Score for 8 consecutive rating periods. We are proud to be an Accredited Chest Pain Center by the American College of Cardiology and Primary Stroke Center by the Joint Commission. We were the premier Texas hospital to earn a Gold Seal of Approval for Sepsis Certification. Join our accredited team today.

We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Unit Secretary opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.