Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2005 and currently lead a team of five. Before becoming an agent, I spent several years in agency management with State Farm, giving me a strong understanding of the business and what it takes to build a successful, customer-focused team. I’m also a proud graduate of Ball State University in Indiana.

Our agency offers health insurance, a life insurance benefit, paid time off, paid holidays, licensing reimbursement, and flexibility with scheduling and hours. We want our team members to have the support they need to do great work while maintaining balance outside of the office.

What really sets our agency apart is how much we care about the people we serve. We know our customers well and believe that taking the time to build genuine relationships allows us to serve them better. We like to say that we don’t take ourselves too seriously, but we take what we do very seriously. Our team enjoys working together, has fun along the way, and takes pride in creating a welcoming environment in a great office space.

I’m looking for someone who shows up, genuinely cares, and wants to get to know the people they’re helping. The right person is dependable, team-oriented, and understands that great customer service starts with strong relationships. If you’re someone who cares about people and enjoys being part of a collaborative team, we’d love to meet you.

ROLE DESCRIPTION:
Kevin Nuss - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.