Patient Services Coordinator

Patient Services Coordinator SynergenX | $20/hour | Full-Time | Paid Training + Benefits Be the Face of the Patient Experience! Are you energetic, organized, and someone who genuinely enjoys helping people? Do you thrive in a fast-paced medical environment where you can stay busy, build relationships, and make a difference in a patient’s day? SynergenX, Low T Center, and HerKare are leading providers of hormone replacement therapy, weight management, and targeted wellness services — and we’re looking for a Patient Services Coordinator to join our growing team! This is a great opportunity for someone who loves customer service, enjoys working with people, and wants to build or grow a career in the healthcare field. We provide two weeks of paid training, great benefits, and the opportunity to grow with an expanding healthcare organization! What You’ll Do As a Patient Services Coordinator , you’ll be at the center of the patient experience. You’ll be one of the first people our patients see when they walk through the door and a key part of keeping the clinic running smoothly. You’ll help patients from check-in to check-out , answer questions, coordinate appointments, assist with billing and insurance, collect payments, and support the clinical team throughout the day. If you enjoy staying busy, multitasking, solving problems, and creating a welcoming environment for patients, this could be a great fit for you. Your Day-to-Day Will Include: Welcome patients with a friendly, professional attitude and create a positive first impression Check patients in and assist with rooming them for appointments Help create a smooth and efficient patient experience from arrival through check-out Review and explain patient billing, insurance coverage, Explanation of Benefits (EOBs), and out‑of‑pocket costs Confidently and compassionately answer patient questions related to insurance and account balances Enter and update patient demographics, insurance information, and account details accurately Answer incoming calls promptly and professionally Schedule appointments, direct calls, and take detailed messages when needed Monitor and respond to clinic emails, text messages, and faxes throughout the day Collect and process patient payments accurately Maintain accurate daily End‑of‑Day records and complete bank deposits twice weekly Assist with bi‑monthly inventory and keep clinic supplies organized Keep snacks, supplements, and patient areas stocked and presentable Support providers and clinic staff with administrative and clerical needs Maintain a clean, organized, and welcoming front desk and waiting area Participate in monthly, quarterly, and annual meetings as needed Protect patient confidentiality and remain compliant with HIPAA and clinic policies What We’re Looking For We’re looking for someone who is friendly, dependable, confident, detail‑oriented, and ready to work! Qualifications: High school diploma or equivalent required Associate degree preferred, but not required Previous healthcare, medical office, front desk, or customer service experience preferred Strong communication and customer service skills Comfortable discussing payments, insurance benefits, and patient account information Ability to handle confidential patient information with professionalism Basic computer skills and comfort using email, electronic records, fax systems, and other office technology Strong organizational skills with the ability to multitask and prioritize in a fast‑paced environment Positive attitude and willingness to jump in and help the team Must successfully pass a criminal background check Must be able to work 2–3 Saturdays per month Clinic Hours Monday: 8:00 AM – 5:00 PM Tuesday: 8:00 AM – 7:00 PM Wednesday: 8:00 AM – 1:00 PM Thursday: 7:00 AM – 5:00 PM Friday: 8:00 AM – 5:00 PM Saturday: 8:00 AM – 12:00 PM Saturday availability is required approximately 2–3 Saturdays per month. Why You’ll Love Working With Us $20/hour Two weeks of paid training Health, dental, and vision insurance 401(k) with 5% company match Paid Time Off Disability insurance Tuition reimbursement Scrubs provided Employee discounts for you + one additional person Opportunity to build valuable healthcare experience Work alongside professionals in hormone replacement therapy, weight management, and wellness Join a growing organization with opportunities to learn and develop Ready to Grow Your Career in Healthcare? If you’re someone who brings positive energy, great customer service, attention to detail, and a team‑first attitude , we want to meet you! #J-18808-Ljbffr SynergenX Health Holdings LLC