Future Service Advisor

Elk Grove Subaru

Do you thrive on delivering exceptional customer service and enjoy being the bridge between the workshop and the customer? Are you organized, personable, and passionate about the automotive industry? If so, we want to connect with you!

Lithia & Driveway seek expressions of interest for future Service Advisor positions across our dealership network. We are building a pipeline of talented professionals who are ready to step into a fast-paced, customer-focused role as new opportunities arise.

What You Will Do:

• Greet customers and assist with their service and repair needs.
• Clearly communicate vehicle issues, repair options, and timelines
• Prepare accurate repair orders and keep customers informed throughout the process.
• Coordinate with technicians to ensure timely and efficient service.
• Deliver a professional and friendly customer experience from drop-off to pick-up.

What We Are Looking For:

• Previous experience in a service advisor, customer service, or automotive role preferred.
• Effective communication and critical thinking skills
• A positive attitude and professional demeanor
• Ability to multitask and stay organized in a busy environment.
• Basic understanding of vehicle systems and maintenance needs is a plus.
• Valid driver's license

We offer the best-in-class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The Annual Estimated Earnings Range is $64,500.00 - $161,800.00.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commissions off Individual Sales, Individual Gross Profit, and Bonuses based on Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.

This is your chance to join a dealership group that values integrity, teamwork, and a customer-first approach. Whether you are experienced or ready to grow into the role, we would love to hear from you.

Apply Now to Join Our Service Advisor Talent Pool

Submit your resume and a brief message telling us why you would be a great fit. We will reach out when the right opportunity comes up.