Manager, eDiscovery Operations

About the Team Legal Operations builds the infrastructure that powers DoorDash's Legal function. We design the workflows, systems, and data foundations that transform complex legal work into structured insight – enabling Legal to operate at the speed of the business. Our team owns the core platforms and scalable processes that support a growing global organization as data volume and regulatory complexity increase. We view high-quality, well-structured data as a strategic asset, and we intentionally build the technology and workflows that generate it by design. If you're a builder who thrives at the intersection of law, technology, and operational transformation, you'll find a home here. About the Role We are hiring a Manager, eDiscovery Operations to architect and evolve the operational infrastructure that supports DoorDash's litigation and legal response efforts. This role goes beyond managing matters – you will design and own the operating model for how data moves from enterprise systems into defensible legal review. This is a high-autonomy individual contributor role with ownership over discovery infrastructure and oversight of contractors and external vendor teams. Success in this role is measured by the scalability, reliability, and defensibility of the discovery systems you design, as well as the expertise you bring to complex, high-impact matters. You are a builder first – focused on creating automated, repeatable processes that treat discovery as a scalable technical product. Responsibilities Engineer and maintain end-to-end data pipelines and delivery models that embed defensibility by design, ensuring the eDiscovery lifecycle scales seamlessly with DoorDash's increasing data complexity. Lead a diverse ecosystem of contractors and vendors to execute daily operations across legal holds, preservation, and production on complex matters. Serve as the primary eDiscovery consultant to Litigation, Privacy, Employment, IT and Security teams, translating technology and requirements into executable processes. Provide expert guidance on data minimization and early case assessment strategies to reduce review volume, mitigate risk, and control costs. Own performance, capacity planning, and quality standards across our vendor ecosystem, treating external partners as an extension of our technical infrastructure. Define and operationalize technical standards and best practices for discovery workflows, including documentation, automation, and scalable training. Drive continuous improvement through automation, analytics, and AI-enabled review capabilities to reduce manual overhead and optimize legal spend. Qualifications You have 6‑8+ years of experience in eDiscovery, with at least 2 years in a systems-building or program management capacity. You bring hands‑on experience across modern review platforms (e.g., DISCO, Everlaw, RelativityOne), including oversight of vendor‑managed environments. You are a power user of foundational AI models (ChatGPT, Gemini) to improve individual productivity, and have a proven track record of leading cross‑functional teams to apply TAR, CAL, and LLM‑based workflows to solve complex, high‑volume data challenges. You are comfortable navigating enterprise tools (Jira, Confluence) to manage technical roadmaps and productize legal workflows. You treat eDiscovery as a financial and technical portfolio, using e‑billing and data metrics to forecast and project spend. You have deep knowledge of cloud storage (AWS), secure data transfer, and chain‑of‑custody protocols within enterprise environments. You have excellent written and verbal communication skills with a focus on detail, organization, and responsiveness. You are flexible and adaptable to changing priorities, scope, and technology. Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market‑dependent and may be modified in the future.

$156,400‑$230,000 USD

Benefits DoorDash cares about you and your overall well‑being. We offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g., about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). Statement of Non‑Discrimination In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you the Level Playing Field Institute for this statement of non‑discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Accommodations If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr Fairygodboss