Full-Time Hotel Housekeeper (Year-Round)

Job Description

Job Description

The Hotel Housekeeper plays an important role in maintaining the beauty and cleanliness of Interlochen's campus, ensuring that all guests and visitors experience a welcoming and comfortable environment. This position is responsible for keeping guest rooms, common areas, and rental spaces clean and well-maintained, contributing to the overall atmosphere of our vibrant arts community. Housekeepers work both independently and as part of a team, depending on the needs of the business, and help make Interlochen a place that feels like home for everyone who visits.

Essential Duties & Responsibilities:

• Clean and maintain guest rooms, common areas, and facilities, including flooring and fixtures.
• Remove trash and debris to ensure cleanliness and sanitation across the campus.
• Report any maintenance issues and place work orders for necessary repairs.
• Perform deep-cleaning tasks and special cleaning assignments as needed.
• Ensure rental spaces and hotel accommodations meet cleanliness and presentation standards.
• Support the overall beauty and welcoming atmosphere of the campus by maintaining high cleanliness standards.
• Follow all ICA policies and procedures while maintaining efficiency and effectiveness in housekeeping tasks.
• Respect and uphold the cultural diversity of staff and guests.
• Prioritize tasks to align with organizational goals and guest satisfaction.
• Perform other duties as assigned.

• Ability to determine space access in order to perform cleaning tasks.
• Ability to work with space users to determine access for cleaning purposes.
• Ability to assess when to return to complete tasks if regularly scheduled space is unavailable.
• Ability to ensure cleaning results meet ICA's demonstrated standards.
• Ability to follow and execute specific verbal and written instructions.
• Strong communication skills, both verbal and written.
• Ability to maintain positive interaction with both internal and external stakeholders.
• Demonstrates respect for cultural, ethnic, spiritual, and linguistic diversity, including differences in personal goals, lifestyle choices, and varying family backgrounds and histories.
• Prior housekeeping experience is a plus, but not required.