Dallas-Based Head of Customer Experience & AI Ops
Jiffy.com
Jiffy.com in Dallas seeks a seasoned Manager of Customer Service to own the frontline, service levels, and end-to-end operations. You will lead the Dallas team onsite, drive CSAT/NPS, and build a scalable, AI-native support motion that reduces headcount while improving experience. You’ll partner with the President and COO and VP of Operations to set standards, implement QA, and develop workforce planning, escalation playbooks, and data‑driven improvements across channels. #J-18808-Ljbffr Jiffy.com
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Dallas-Based Head of Customer Experience & AI Ops in Dallas, TX vacancy
$123.1k - $186.3k
...the best candidate experience, please consider applying... ...is the #1 AI CRM, where humans with agents drive customer success together. Here... ..., supervisors, and ops teamsTrack usage metrics... ..., next base actions).Understanding... ...- Seattle; Texas - Dallas; Georgia - Atlanta;...SuggestedFull timeWork at officeFlexible hours3 days per weekSalesforce
Dallas, TX3 days ago$130k - $145k
OpenGov is the leader in AI and ERP solutions... ...:As a Senior Customer Success Manager at... ...high-value customer base across OpenGov’s portfolio... ...SaaS Experience: 5+ years of account... ...Chicago, Dubuque, Dallas, and Pune.A Place to... ...encouraged to jump in head-first and take action...SuggestedContract workWork at officeLocal areaOpenGov
Dallas, TX3 days ago$99k - $109.5k
...Whether you’ve got deep experience in commercial real... ...forward. About the RoleOur Customer Success Manager, Scaled... ...across the entire client base.You will leverage data... ..., MA, Chicago, IL, Dallas, TXIf this job description... ...artificial intelligence (AI) to efficiently...SuggestedFull timeLocal areaRemote workJones Lang LaSalle
Dallas, TX6 days ago- ...Emerging Technologies and AI to join our team in Dallas, Texas (US-TX), United States... ...creative solutions for customer and is able to implement complex... ...• Minimum of 10 years of experience in building, managing, and... ...are subject to change based on client requirements....SuggestedContract workWork at officeRemote workFlexible hours
NTT DATA
Dallas, TX4 days ago $150.1k - $227k
...get the best candidate experience, please consider applying... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ..., Irvine, Indianapolis, Dallas, NYC, Boston. (Remote:... ...how to engage clients based on calculated ROI,...SuggestedFull timeWork at officeRemote workFlexible hours3 days per weekSalesforce
Dallas, TX6 days ago- ...Telco + Quotient -AI - Engagement Manager Oliver... ..., Chicago, New York, Dallas, Washington, DC, San Francisco... ..., stakeholders, and customers to jointly define,... ...professionals with relevant prior experience. Initial... ...flexibility of a project-based business. We provide the...Flexible hours
Guy Carpenter
Dallas, TX2 days ago $155.25k - $359.38k
...are currently seeking a Data & AI Specialized Sr Client Partner... ...Remote - US) to join our team in Dallas, Texas (US-TX), United States... ...-making, and improve member experiences.Key ResponsibilitiesEstablish... ...eligible for incentive compensation based on individual and/or company...Temporary workWork at officeRemote workFlexible hoursNTT DATA
Dallas, TX1 day ago- ...Technical Account Management, Customer Success, Cybersecurity / DLP... ...Success for a pioneering DLP AI platform , you’ll turn complex... ...~70% Remote, 30% Cyber Field Ops – Quarterly “DLP War Rooms” in... ...Hybrid Work – Flex between home base and cyber HQ. Unlimited PTO...Remote workWork from homeSleeping nightsFlexible hoursNight shift
Planet Green Holdings
Dallas, TX2 days ago $130k - $170k
Technical Customer Success Manager - Sera Systems Sera... ...plumbing, electrical) with an AI‑powered SaaS platform... ...and diagnostic tools Experience guiding customers... ...Collaborative, values‑based culture rooted in respect... ...experience strategy Location: Dallas, TX Salary: $130,000.0...Full time- ...professional to generate profitable business for the Gulf Branch portfolio from a Dallas-based domicile. This is a 100% remote role reporting to the Houston Gulf Branch, with regular contact with customers and cross-functional teams. The role emphasizes developing opportunities...Remote job
- ...—intelligence-led, powered by AI, data, and life sciences expertise... ...retrofitted workflows, but experiences and systems built around what... ...FDA/EMA standards, or evidence-based content workflows is a genuine... ..., 790 N Milwaukee St, Corp; Dallas, 5205 N OConnor Las Colinas, Corp...Full timeLive inWork at officeLocal areaShift work
Accenture
Dallas, TX3 days ago $225k - $240k
...Illinois, United States of America | Dallas, Texas, United States of... ...Role: Retail Operations + AI - Engagement Manager Practice... ...We have strong expertise and experience in food, mass, drug, home, office... ...the flexibility of a project-based business. We provide the...Work at officeLocal areaRemote workHome officeFlexible hours3 days per week1 day per weekMarsh & McLennan Companies
Dallas, TX4 days ago- ...ownershipServe as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts, building deep, trust-based relationships that drive retention and growthDiagnose client needs and develop tailored strategies that generate measurable results...
Nexxen
Dallas, TX6 days ago $130.2k - $180.5k
...close on: 11/23/2026The TECHNICAL Customer Success & Risk Management role... ...Cisco technologies, including AI, ML, automation, and cloud... ...drives small internal innovation experiments (e.g. automating health checks... ...(Product, Engineering, Sales) based on customer prioritiesGuides...Full timeTemporary workLocal areaFlexible hoursCISCO Systems
Dallas, TX4 days ago$113.5k - $259.5k
Location: Chicago, Miami, Dallas, Atlanta, New York, Iselin, San Francisco... ...process and service delivery experience that distinguishes the EY... .... Experience with cloud-based global payroll or HR platforms... ...capital markets. Enabled by data, AI and advanced technology, EY...Summer holidayLocal areaFlexible hours$194k - $291k
Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal... ...better products and digital experiences. With powerful AI Agents embedded... ...digital experiences. Our customer base includes Atlassian, Burger King,...Work at officeRemote workHome officeAmplitude
Dallas, TX3 days ago$17.75 per hour
Customer Service Coordinator Talent Pool Location: Dallas, TX Pay Rate: $17.75 per hour About the Role As a Customer Service... ...delivering a positive customer experience while ensuring requests are... ...candidates who can provide flexibility based on business needs. Current...Hourly payWork at officeImmediate startDay shiftAfternoon shift$159.49k - $215.78k
...DescriptionTerritory covers: Dallas, TXJoin Amgen’s Mission of Serving... ..., innovative, and science based. If you have a passion for... ...matrix team, and externally with customers to develop strong... ...Doctorate degree & 2 years of sales experience and/or related account management...Full timeRemote workHome officeFlexible hoursAmgen
Dallas, TX7 days ago$105k - $150k
...and operations with a customer-first mindset for bold... ...cloud, data and customer experience solutions. Our partnerships... ...that may include AI/GenAI initiatives. Strong... ...may require adjustment based on internal and client... ...position based out of Dallas, TX.Pay and BenefitsThe...Permanent employmentFull timeContract workTemporary workRemote workTEKsystems
Dallas, TX4 days ago$15k
...new accounts and secure an established customer base. Responsible for the solicitation of business... ...Sales, Account Management, or relevant experience, and/or military equivalent with at... ...:00619336 Sales Development Manager - Dallas (Evergreen) (Open)“This job description...Full timeContract workTemporary workPart timeWork experience placementVisa sponsorshipJ.B. Hunt
Dallas, TX5 days ago- Dallas, TX • Commercial Sales DescriptionAt Sunflower Bank,... ...Relationship Manager - Asset Based Lending (ABL)!Description:The... ...centralized collectors.Handle customer service matters and inquiries... ...account relationship management experience.5+ years of relationship...Full timeWork at officeFlexible hours
Sunflower Bank
Dallas, TX5 days ago - Omni Dallas Hotel is seeking a leader to oversee Bell Services, Front Door, Concierge and Valet operations, while managing Guest Services functions and ensuring premium guest experiences. You will conduct staffing, payroll-related tasks, and coordinate with other departments...
- ...to inform sales strategies.Do customer profiling, A/C Planning and set... ....Experience16-25 years of experience in IT services sales, with a focus... ...), right external partners (based on fitment, market presence, internal... ...the enterprise with an AI-powered core that helps prioritize...
Infosys Technologies
Dallas, TX1 day ago $80k
...and a passion for crafting exceptional experiences, we specialize in curating personalized... ..., and Sick time accrual rates will vary based on full‑time or part‑time employee status... ...may vary depending on state. Location - Dallas, TX We are looking for someone who is based...Full timeTemporary workPart timeWork at officeFlexible hoursNight shift$20 - $35 per hour
...Maximum 20 hours per week Travel to our apartment communities in the Dallas area is required Travel mileage to and from partner communities... ...are ideal Compensation: Pay range is commensurate with experience: $20 - $35 / hr. Will revisit and renegotiate as appropriate no...Part timeFor contractorsImmediate startRemote work10 hours per weekFlexible hoursWeekend workAfternoon shift- ...transformation investments across AI, cloud, data and... ...digital learning, role-based skilling pathways,... ...Department of Defense customers. You understand what it... ...:Minimum of 7 years of experience in business development... ...N Milwaukee St, Corp; Dallas, 5205 N OConnor Las Colinas...Full timeContract workWork experience placementLive inWork at officeLocal area
Accenture
Dallas, TX7 days ago $150k - $270k
...Associate Director, Technical Customer Success Manager (TCSM) is the... ...Partner with CSMs to build outcome-based success plans that connect... ...cybersecurity, identity, data protection, AI, integrations, resilience and... ..., or equivalent relevant experience. Approximately 8 to 12 years...Summer holidayLocal areaFlexible hours- Darktrace in Dallas seeks a Core Account Executive to drive net-new business and own the full sales cycle from prospecting to closing... ...Darktrace solutions, and identify upsell opportunities to boost customer lifetime value. This role requires reside in the territory and...
$134.5k - $265.1k
...approach, out-of-the-box versus customization decisions, sequencing, and... ...vendors, and client personnel• Experience guiding client leadership... ...Ability to travel 50%, on average, based on the work you do and the... ...for Security Operations, AI Specialists, or Performance Analytics...Local areaRemote workDeloitte
Dallas, TX5 days ago- ...Description:Location: Hybrid, based in Dallas, TXSummaryThe Client Success... ...a consistent, full-stack experience for the account when needed,... ...governance/timely reviews with customer, etc.Productivity: On-time,... ...& Continuous Learning - AI and technology adoptionQualificationsProven...Minimum wageFull timeContract work
DXC Technology
Dallas, TX6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Dallas-Based Head of Customer Experience & AI Ops. Be the first to apply!
Related searches