Field Support Specialist (On-Call)

The Field Support Specialist provides office and mailroom support across different client sites as needed. This is a flexible, on‑call role covering tasks such as reception, mail handling, facilities support, and copy/print services. The position requires adaptability, mobility, and strong customer service skills. Key Responsibilities Deliver excellent customer service to employees and visitors Handle incoming/outgoing calls and greet visitors Receive, sort, and distribute mail and packages Manage shipping and receiving tasks Assist with office supplies, facilities requests, and basic troubleshooting Support copy/print services and office equipment Help with office moves and meeting room setup Provide reception or front‑desk coverage as needed Build positive relationships with clients and teams Take initiative and assist with additional tasks during downtime Strong communication and customer service skills Good organizational and multitasking abilities Basic knowledge of MS Office and office equipment Ability to work independently and follow instructions Flexible and adaptable to changing tasks and locations Qualifications High school diploma or equivalent At least 6 months of work experience preferred Strong time management and problem‑solving skills Willingness to learn and maintain professionalism Physical Requirements Ability to lift up to 60 lbs Comfortable standing, walking, bending, and lifting for extended periods Able to operate office equipment Travel Requirement Daily travel between client sites; ideal for those who prefer a mobile work environment Compensation The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. What We Offer Career Growth: Opportunities to acquire and apply new skills. Learning & Development: A culture that promotes continuous learning. Talent Recognition: Various recognition programs for all employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, commuter transit and parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identity theft protection, pet discounts, pet insurance, group home and auto insurance, EAP, short‑term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off. About SPS SPS is an award‑winning outsourcing solutions provider that leverages Intelligent Automation in more than 22 countries. Services include mailroom management, office services such as reception and conference room management, and document processing. SPS aims to deliver high‑caliber outsourcing experiences to its clients while offering employees challenging and exciting career opportunities. Equal Employment Opportunity Statement SPS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetics, military status, or any other status protected by applicable law. #J-18808-Ljbffr Sps-Global-6