Student Success Advisor

Job Description Summary Make a Difference Every Day – Become a Student Success Advisor at Lincoln Land Community College! Are you passionate about helping others succeed? LLCC is looking for a Student Success Advisor to support students as they navigate their college journey. In this role, you will: Build strong, supportive relationships with students Guide them toward achieving their academic goals As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 5 personal days, 12 sick days, and starting with 15 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC! Starting salary is likely to be between $53,027 and $62,004 per year with an excellent benefits package. The person hired into this position will be placed within this range based on education, training, experience, and skills as it compares to existing LLCC staff in similarly situated positions. LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment. Regular work schedule will be 8:00-5:00 Monday – Friday. Must have the ability to work until 6pm at least one night a week; evening and weekend hours are common during peak times of the year. Remote Work Availability No Required Qualifications Bachelor’s degree OR extensive, relevant work experience OR an appropriate combination of education and experience. One year of work experience in education. Demonstrated ability to work with a diverse population. Ability to collaborate with appropriate stakeholders and solve problems. Detail orientation, strong analytical skills, excellent verbal and written communication skills, multi-tasking capabilities, and good time management skills. Knowledge of basic computer programs and Microsoft Office. Ability to work until 6pm at least one night a week; evening and weekend hours are common during peak times of the year. Employment is contingent upon the successful completion of a criminal background check. Preferred Qualifications Master’s degree in Higher Education, College Student Personnel or related field. Experience in a community college setting. Open Date Open Date 09/21/2026 Last Day to Apply Open Until Filled Yes Job Duties Create supportive relationships with students and develop those relationships throughout the students’ affiliation with the college. Assist students in establishing an academic plan and setting educational goals for success. Serve as primary student retention and outreach point of contact. Provide time-based interventions and coaching to students. Support students in addressing problems and connect them with appropriate support services. Teach students how to navigate campus and community resources, both on-campus and online. Engage and support students outside of appointment times via email, phone or other college-approved mediums. Educate students about the college curriculum and the relationship between degrees and careers. Empower students to develop their own class schedules and manage course additions and withdrawals. Mentor students on academic probation or suspension and provide guidance in developing a success plan. Guide students’ understanding of external course transferability and articulation to other schools. Maintain contact and consultation with deans and faculty regarding any issues related to curriculum. Serve on any relevant committees or special projects as approved by the Director – Student Success. Perform other duties as assigned. Assist in the college planning and assessment program by developing annual objectives that impact long-range strategic goals. Reference Requests A document provided by a reference in support of a job application. Reference Request Details Require Applicants to submit references for this position? Require Applicants to submit references for this position? Yes Last day a reference provider can submit a recommendation Minimum number of references Minimum number of references 3 Please provide the names of three people with whom you have worked or trained who have knowledge of your work-related abilities. Relatives are not acceptable references. Please include at least one current or previous supervisor . Requisition Specific Questions * Have you previously worked at LLCC? If so, please provide title and dates of employment. (Open Ended Question) * Are you legally eligible for employment in the United States and can you provide proof upon hire? Yes No * LLCC is unable to sponsor or take over sponsorship of an employment Visa at this time. Will you now or in the future require sponsorship for employment Visa status (e.g. H1B Visa status)? LLCC is not an E-Verify employer. Yes No * Do you have at least one year of experience in education? Yes No * Do you have experience working in a community college setting? Please explain. (Open Ended Question) * Are you able to work until 6PM at least one night per week and additional evenings and weekends during peak times? Yes No * Please indicate your preferred method of communication with LLCC Email Text Message Phone No preference Required Documents Resume Cover Letter Transcripts Optional Documents Miscellaneous 1 Transcripts 2 Contact Information Lincoln Land Community College 5250 Shepherd Rd Springfield, IL 62703 Email: View email address on click.appcast.io Phone: View phone number on click.appcast.io #J-18808-Ljbffr Lincoln Land Community College