Business Development Support Technician- Grand Forks, ND

SUMMARY/PURPOSE:

The Business Development Support Technician will be responsible for the technical support of the beet quality analysis business of the Business Unit Sugarbeet.  Your duties comprise all value chain levels from customer interaction to close contact with partners to further develop the technology in collaboration with internal/external stakeholders.

ESSENTIAL JOB FUNCTIONS:

• Work with current and new systems being designed, which are used to sample and measure sugarbeet quality.
• Contribute to the accomplishment of Business Unit Sugarbeets KWS BEETROMETER® marketing and sales activities
• Installing NIRS systems at customer sites (hardware and software), and verification that installed systems run according to specifications.
• Training customers on proper operating procedures and processes of NIRS systems.
• Collecting, processing and evaluating samples from Customers, Research and Development projects
• Customer data validation, including data analysis of existing NIRS units.
• Assist in conducting trials for calibration development and testing using Machine Vision and NIRS technology.
• Organizing, Cataloging and Shipping.

• Control schedule to accomplish projects on time and within cost estimate.

• Maintaining, repairing and testing equipment.
• Fabricating, testing and updating prototypes equipment.
• Further technological developments in close collaboration with stakeholders.  This comprises the implementation of activities to generate additional value for clients and KWS with beet quality analysis
• Provide technical support for other Sugarbeet business projects

• Supporting current and new customers .

• Other duties as assigned.  
• Ensure the Company handbook, Rules, Guidelines, Procedures and safety policies are followed, and personal protective equipment is used correctly.
• Occasionally travel and/or drive on behalf of the business.
• Meet attendance requirements.

REQUIRED QUALIFICATIONS:

• Associate’s degree or equivalent knowledge and experience.
• Organizational, planning and creative problem-solving skills
• Experience in project planning and execution.
• Experience in CAD
• Computer skills and ability to learn new systems
• Excellent communication skills and customer service skills. 
• Ability to operate automated equipment and/or hand tools.
• Ability to fabricate equipment, including welding, fabricating and assembly.
• Ability to travel up to 25% domestically and internationally.
• Ability to work in the office, outdoors and in a factory environment.
• Valid driver’s license

PREFFERED QUALIFICATIONS:

• Master’s degree
• Experience in MATLAB
• Additional language skills are asset, German, Spanish and/or French.

WORKING ENVIRONMENT:

Work in a warehouse/factory environment and/or outdoors in a v ariety of environmental conditions (loud, hot, cold, dusty, damp, and rain). 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, and work in high and precarious places, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.