Student Tech Support Specialist - Online Class Access

Grand Canyon Education seeks a Technical Support Specialist to assist GCU students with online classroom access via phone, email, live chat, and social media. The role requires troubleshooting, browser checks, and cross-department collaboration to resolve issues efficiently. The position is full-time with a structured schedule, involving high-volume inbound calls and support across platforms. Prior university e-learning experience is helpful, and a background check will be conducted.

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