Product UX Designer II

US ACs target compensation range for a new hire into this position is $80000 - $105000 USD per year. Actual salary may vary depending on job-related factors based on knowledge skills and experience as evaluated throughout the interview addition this position may be eligible for an annual performance bonus. USAC has a comprehensive benefits package that includes Medical Dental Vision 401k FSA Life Insurance Paid Time Off Commuter Benefits and Wellness Programs.

Why Work Here

Our mission to achieve universal service addresses Americas current critical needs to build out broadband capabilities for telehealth online learning and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC USAC works to promote the availability of quality services at reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation.

Additional information on USF programs can be found at :

A Multicultural Team

We have actively built an organization that doesnt just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.

USAC employees are passionate about our mission. Our work contributes to the success of all Americans. Weve worked together to build a culture that is collaborative ambitious outcome-oriented and feedback-focused. As USAC continues to support universal service impacting healthcare providers educators and consumers it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission. We are currently seeking a dynamic and collaborative professional to serve as UX Designer II.

This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.

Working in a creative and fast-paced environment the Product(UX) Designer II position is responsible for creating intuitive user-centered digital experiences bridging the gap between user needs and business goals. Unlike junior designers a Product (UX) Designer II is expected to take more ownership of their work lead design workshops handle complex tasks with less supervision and actively influence the product development process.

Responsibilities

• User Research & Analysis: Conduct user research through interviews surveys and usability testing to identify user personas behaviors and pain points.
• Design & Prototyping: Translate research insights into wireframes task flows interactive prototypes and high-fidelity mockups. Help maintain and contribute to USACs design system. Maintain design and interaction consistency across products.
• Iterative Testing: Lead usability testing sessions to validate design concepts and refine them based on direct user feedback.
• Cross-Functional Collaboration: Partner with product managers developers and other designers to ensure design solutions align with business objectives technical constraints USACs design system and UX best practices.
• Presentation & Advocacy: Present design work and rationales to stakeholders advocating for user-centered solutions.
• Other duties as assigned.

About You

The successful candidate will excel at operating in a diverse and fluid environment and will be crucial for the success of our IT team and have:

• Bachelors degree in interaction design human-computer interaction (HCI) or a related field and/or relevant technical training and certifications.
• Minimum of Three (3) years of professional directly related experience.
• Software Proficiency: Expertise in industry-standard tools such as Figma Sketch and Adobe Creative Suite.
• Technical Knowledge: Strong understanding of information architecture usability principles and responsive design; basic knowledge of HTML/CSS is a plus.
• Prototyping : Ability to create high-fidelity interactive prototypes to test complex logic and edge cases.
• Process: Familiarity with Agile/Scrum methodologies and Human-Centered Design principles.
• Skills: Exceptional attention to detail ability to multitask and problem-solve and ability to self-motivate and work with little supervision to meet deadlines. Strong interpersonal skills and ability to work in high-pressure situations.
• Communication: Excellent communication and presentation abilities including the ability to communicate complex interactive design concepts clearly and persuasively.
• Research: Working understanding of how to create and conduct user interviews and usability tests and to distill findings into actionable reports.

USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment with USAC are conditioned on completing and passing a background and reference check. USAC is an Equal Opportunity Employer. No agencies please.

Required Experience:

IC