Technical Services Manager (TSM)
Technology Engagement Center
Technical Services ManagerUnder the direction of the RCLS Director, the Technical Services Manager (TSM) will be responsible for the selection of all library materials in all formats and for all age groups; ensuring accurate cataloging records; ensuring effective communication with all relevant departments; and overseeing collection maintenance in collaboration with library staff.Manages all functions of the Technical Services Department.Develops collections in accordance with the goals of the collection development policy in order to provide collections that meet the community's needs as well as local, state, and federal laws.Identifies materials for purchase by reading reviews on materials, reviewing bestseller lists, patron requests, staff suggestions, and collection analysis results; negotiates vendor relations; and orders materials in order to select materials for collections.Creates selection lists, holds, circulation, and other reports and analyzes statistical data in order to determine collection improvement strategies.Coordinates weeding projects, provides training and support in the use of weeding procedures, and evaluates donations and damaged/missing items in order to keep collections current and useful.Assists in developing the operating budget; monitors expenditures in order to spend allocated dollars on materials for collections.Participates in meetings and activities and works with other supervisors and satellite/branch managers on projects to ensure the smooth operation of the department.Performs related duties as assigned.Minimum Qualifications:Master's Degree in Library Science from an ALA-accredited program and a minimum of 3 years of recent management-level public library experience or an equivalent combination of education and experience.A thorough understanding of the rules and procedures governing library operations. Strong familiarity with utilizing vendor databases, choosing items, and dealing with library collections.Proficiency in verbal and written communication; strong analytical and problem-solving skills; developing staff procedures and guidelines, interpreting statistical data, formulating recommendations, and writing reports; coordinating multiple projects; accurately organizing and recording information; and using word processing, database, and spreadsheet software.Possess a valid Tennessee driver's license or ID.Flexible scheduling is required, but a regular work schedule, including nights and weekends, with occasional exceptions, is possible. This position is full-time exempt under the Fair Labor Standards Act.Working Environment and Physical Demands:The job location is at, but not limited to, the administrative and technical services offices of RCLS.Physical condition necessary for the regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces.Frequent bending, stooping, and working in confined spaces.Lifting or carrying moderately heavy (20–50 lbs.) items and occasionally very heavy (50 lbs. and over) itemsMinimal dexterity in the use of fingers, limbs, or body in the operation of office equipment.Utilizing a keyboard and sitting or standing for extended periods.Tasks require sound, color, depth, and visual perception.
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