Assistant Facilities Manager

Assistant Facilities Manager

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back.

We are looking for an Assistant Facilities Manager who brings both technical competence and a sense of accountability to their work. Someone who supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment they maintain. If you want to grow in facilities leadership by doing the work with excellence, this is your next step.

The Assistant Facilities Manager supports the Manager in leading all maintenance operations at the venue. This role is responsible for the repair and replacement of equipment, including the game system and entertainment technologies, building maintenance, and the upkeep of all hardware, machinery, and systems associated with Topgolf's hospitality operation.

The Assistant Facilities Manager also plays a key role in building the Facilities team, supporting hiring, scheduling, team member development, and team engagement, while ensuring safety, compliance, and budget standards are consistently met.

Support facilities operations by:

• Supporting the Facilities Manager in the day-to-day operation of the Maintenance Department
• Monitoring the operation and proper use of all equipment and systems throughout the venue
• Monitoring the use and inventory of spare parts, maintenance supplies, and equipment
• Collaborating with the Operations team on building and grounds maintenance priorities

Lead and develop the team by:

• Coaching, developing, and driving engagement with Facilities Team members and Porters
• Ensuring all team members are adequately trained, properly equipped, and held to a high standard
• Delegating tasks clearly and following up to ensure timely, quality completion
• Supporting hiring, scheduling, and onboarding of Facilities team members

Manage costs and compliance by:

• Controlling department budgets and spending within established guidelines
• Maintaining all safety, health, and environmental policies and procedures
• Ensuring all city, county, state, and federal maintenance regulations are met
• Maintaining a clean driving record and managing equipment and supply vendors responsibly

Uphold safety and standards by:

• Proactively identifying and addressing maintenance issues before they impact guests or Team members
• Ensuring facilities standards consistently support the overall guest experience
• Demonstrating Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring

Core competencies for success include:

• Drives Results | Consistently achieving results, even under tough circumstances.
• Ensures Accountability | Holding self and others accountable to meet commitments.
• Customer Focus | Building strong customer relationships and delivering customer-centric solutions.
• Plans and Aligns | Planning and prioritizing work to meet commitments aligned with organizational goals.

Qualifications include:

• 3+ years of maintenance experience, with at least 1 year of recent supervisory experience
• Experience in building maintenance, equipment repair, and facilities systems
• High school diploma or equivalent
• Must have a clean driving record
• Excellent communication, time management, and organizational skills
• A high level of self-awareness, receptivity to change, and integrity
• Availability to work varied shifts, including evenings, weekends, and holidays
• Must be 21 years of age or older as required by state or local law

Physical requirements include:

• Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
• Ability to stand and walk frequently throughout the full shift
• Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
• Near and far visual acuity required; corrective lenses acceptable
• Ability to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.
• Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
• Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
• Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
• Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
• Ability to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
• Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
• Ability to work in environments with elevated noise levels requiring the use of hearing protection

Sounds like a fit? We cannot wait to meet with you!