Senior Manager, Client Experience Digital

Senior Manager, Client Experience Digital

New York, New York, United States

About You

A hungry, strategic, creative, collaborative PR pro, who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:

• Team oriented "we" over "I"
• Positive and inspirational
• Energized and charismatic
• Humble and inquisitive
• Agile and adaptable

About Us

A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different – therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of:

• Conversation-starters
• Storytellers
• Strategist
• Digital natives
• PhD-level scientists
• Writers
• Designers
• Builders

Senior Manager – Client Experience, Digital, Healthcare

dna has an opportunity for a proven communications professional with 6+ years of social and digital media experience to join our team as a Senior Manager in our growing digital healthcare practice. The ideal candidate will have previous digital healthcare experience, and is a motivated, proactive team player who is strong in account management, content development and creative thinking. He/she possesses a thorough understanding of the client's business, the healthcare and pharmaceutical industries, digital and social media, measurement and communications strategies.

If that is you, let's talk!

Responsibilities include:

• Support day-to-day social strategy for a major client, becoming an expert on our clients' business and understanding how their communications objectives help achieve business goals
• Assist in managing content production from concept through execution, through coordination among interdisciplinary team of creative and digital strategists, ensuring quality standards are met and desired results are delivered
• Oversee completion of client status reports and recaps
• Offer a strong understanding of digital analytics and measurement and performance-driven insights
• Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice
• Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success
• Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
• Write campaign briefs, develop project timelines

Basic Qualifications:

• 5-6 years of experience within the digital marketing industry (e.g., digital, ad agency, etc.) with a strong understanding of integrated strategies
• 3+ years team management experience leading small groups and projects
• Experience in branded pharma, as well as managing influencer marketing programs collaborating with cross-functional medical, legal, and regulatory teams to ensure FDA-compliant content
• Bachelor's Degree
• Have excellent organization and time management skills
• Have very strong written and verbal communications skills
• Be able and eager to quickly learn new systems, tools, approaches and platforms

Dna – The Details (This Is The Section Where We Humble Brag)

Dna was recently the winner of MM+M small healthcare agency of the year.

Dna prides itself on delivering an employee experience that makes a difference. We invest in our team and put culture front and center through a variety of programs, policies and events. It's all about growth and opportunity. If you are looking for a company where you will have the chance to contribute, grow and set a career path that meets your interests and delivers on your ambitions, dna is an ideal employer.

We are small meets big – giving our clients and employees the benefits of both. As a global agency, we have staff in 10 markets on four continents. Yet, our close-knit agency environment will ensure that you will have ample opportunity for visibility with senior management who will make a personal investment in your career. And, as part of a large global IPG network with seamless integration with our sister agencies, such as Weber Shandwick and large advertising agencies, you'll have access to world class resources and endless exposure to the most cutting-edge marketing approaches. If you are ambitious, energetic and excited to have a voice in shaping an agency and the future of healthcare communications, we hope you'll join us. We're an agency whose fast pace of growth and influence, is matched only by the advancement opportunities we offer our employees. Dna – Health Means Everything.

Salary range: $100,000 USD - $115,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.

The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer. The Weber Shandwick Collective recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.