Staff Backend Engineer, Slackbot AI - Slack

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Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

The Slackbot team is at the forefront of a strategic initiative to make Slack the primary interface for AI-powered work — establishing Slackbot as the on-ramp to AI and the singular gateway to a company's collective knowledge. We build the intelligent search, automation, and foundational capabilities that make Slackbot delightful, trustworthy, and performant at scale. We own quality, developer experience, and platform foundations for Slackbot: what works today keeps working tomorrow. We measure success by customer outcomes — we do whatever it takes to make Slackbot great. We are a team of product engineers who deeply care about the user experience. We are seeking a product-driven backend engineer with strong intuition and experience who build systems and design APIs with the end user in mind.

The Opportunity

As a Staff Backend Product Engineer , you will be instrumental in designing, building, and owning the systems and APIs that directly shape Slackbot's product experience — from intelligent search and third-party data integrations to the platform foundations that let Slackbot scale across millions of users. You will ensure these systems are scalable, highly performant, and precisely tailored to real user needs, all while making smart trade-offs between speed, cost, and user experience. If you are a collaborative engineer who understands that simplicity and reliability are carefully calculated aspects of system design , this is the role for you.

What You Will Be Doing:

• Conceptualize and Build: Collaborate closely with Product Managers, Designers, and other Backend/Frontend Engineers to brainstorm, conceptualize, and build new, high-impact features for Slackbot's large and rapidly growing user base.
• Drive Search & Intelligence: Contribute to the systems that make Slackbot smarter about finding and surfacing the right information, across any connected source.
• Deliver High-Quality Results: Contribute heavily to team projects that have a significant, measurable impact on the business and the user experience.
• System Ownership: Actively own team features or core systems, defining their long-term health and roadmap while improving the health of surrounding integration systems.
• Operational Excellence: Assist our skilled support and operations teams in triaging and resolving complex production issues.
• Mentorship and Standards: Mentor other engineers, provide thoughtful and deep code reviews, and drive improvements in engineering standards, tooling, and processes across the team.

What You Should Have:

• 10+ years of professional experience building and shipping web applications with a focus on backend development.
• Proven experience with functional or imperative programming languages (e.g., PHP, Python, Java, Ruby, Go, or C).
• Expertise in our stack—PHP/Hack, Java, MySQL, and Linux—is a strong plus, but general familiarity with other common web languages and relational databases is a fine substitute.
• Experience building search infrastructure, large-scale APIs, or AI-powered systems is highly desirable.
• The ability to significantly contribute to technical architecture discussions and drive critical technical decisions across teams.
• A track record of writing understandable, testable code with a strong focus on maintainability.
• Solid computer science fundamentals including data structures, algorithms, programming languages, distributed systems, and information retrieval.
• Strong Communication Skills: You can clearly explain complex technical concepts to non-technical stakeholders, including designers, support, and product managers.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of m