Account Associate - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: License ReimbursementBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development ABOUT OUR AGENCY: Our agency first opened in 2011 and is supported by a small but strong team of three. Before launching my career with State Farm, I worked as a baseball sports agent — a role that gave me incredible experience in building relationships, negotiating deals, and supporting clients. I also spent time working with the Chicago Cubs and had the privilege of representing 26 first-round draft picks. As a former athlete myself, sports remain a big part of my life, and I’m proud that my son now plays basketball at UAB after I played at South Alabama. Community involvement is important to me, and I stay active by serving as chair of our local Chamber of Commerce and supporting various local initiatives. Our office culture is very laid back, welcoming, and walk-in friendly: a place where both clients and team members feel comfortable and valued. If you’re looking for a role where you can join a relaxed, relationship-focused environment while helping people protect what matters most, this could be the right fit for you. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Jeff Kahn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS: Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.