Field Service Technician

Field Service Technician

Lynkwell field service technicians are responsible for ensuring our Electric Vehicle (EV) charging stations are performing optimally. Most days will be spent visiting sites, inspecting systems, and working closely with the Customer Support team to resolve technical issues completely. Attention to detail, strong troubleshooting skills, the ability to problem solve, good communication, and a mind for safety, are all required skills for this position. The Field Service Technicians spend the majority of their time working on-site; significant driving across the state is part of the job, and a dedication to taking the best possible care of our customers is essential. Safety - for our team, our customers, and their property - is our primary priority. Field Service Technicians are expected to follow all safety protocols.

Your key responsibilities will include:

• Serve as escalation point in the absence of the Director of Manufacturing & Fulfillment
• Troubleshooting to identify root cause of problems affecting the operation of various hardware
• Remove and replace defective components
• Perform preventive maintenance functions as required on a monthly, quarterly and/or annual basis
• On occasion, interface with customers and EV drivers to understand details of reported problems
• Perform remote diagnostic tasks as needed prior to traveling to EV charging station locations
• Analyze charger performance via review of various reporting portals
• Extensive travel and working in the elements.
• Having a high focus on safety and customer service.

Compensation: $26-$32/hour DOE

What Makes You a Great Fit:

• 2 years of related work experience (solar, EV chargers, uninterrupted power supply, UPS, batteries, high voltage, inverters)
• Basic understanding of electrical issue troubleshooting.
• Ability to pinpoint the source of the issue and create an effective solution to resolve the issue.
• Ability to operate basic hand tools and electrical measurement devices
• Must be able to solve problems on the fly and working in an unstructured environment
• Must be capable of critical thinking and possess the ability to solve complex mechanical and electrical problems
• Must be fine with traveling up to 95% of the time. Travel may include last minute location changes, weekends, night of hotel bookings, etc. Experience with this a plus.
• Must be fine with working in the elements. This is an outdoor job that is rain, snow, or sunshine.
• Well rounded skills in electrical, computers, nuts and bolts, and related
• Self-motivated and capable of working effectively without direct supervision
• Must be capable of interacting with site hosts and the general public in a professional and courteous manner
• Must be capable of critical thinking and possess the ability to solve complex mechanical and electrical problems

Lynkwell is creating an integrated energy ecosystem that not only allows stakeholders to participate in the clean energy revolution but to thrive in it. Lynkwell is the entry point to mobility and energy management for businesses, fleets, partners, utilities, and drivers alike.

Lynkwell was acquired by Nayax (NASDAQ NYAX) in 2025 and has been merged into the company's product portfolio.

Nayax Founded in 2005, Nayax provides an end-to-end platform for payments, empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 60+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,200 employees across 12 global offices, Nayax operates in 120+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.