Resident Services Director

Job Description

Job Description

Resident Services Director

Apple Springs Senior Living , located in Omak, Washington is currently seeking a Resident Services Directorto join our team.

Resident Services Director Duties and Responsibilities:

• Assist in directing and supervising the implementation of the resident care plan, including but not limited to ensuring use of appropriate safety devices, positioning and toileting plans, infection control measures.

• Assist in coordinating and supervising all services on assigned units to achieve a comfortable and homelike atmosphere for the residents.

• Regular rounding on nursing units that includes but is not limited to: checking in with licensed and unlicensed staff, checking residents who are acutely ill or actively dying, greeting all new admissions.

• Assure that staff treats residents with dignity and respect.

• Assure staff follow facility policies and procedures.

• Assist in creating a team-oriented atmosphere that enhances resident care and quality of life. Provide support and direction for care givers/med techs including, but not limited to assisting in assessment and care planning for residents who may be experiencing a change in condition, assisting with task management and setting priorities, providing education, obtaining appropriate supplies/medications.

• Monitor and assure that incidents, accidents and resident/staff complaints are reported and documented correctly. Assist in determining root cause, and in initiating preventive measures/interim safety plan. Assure communication with all responsible parties including administration and RN.

• Facilitate communication between community and providers, responsible parties or outside vendors as needed to ensure resident care needs are appropriately met.

• Assure complete and accurate documentation through spot-checking and on-going supervision.

• Respond to, assist with and document facility emergencies.

• Consult with Executive Director and RN in the provision of continuity of care to residents. Discuss staffing issues and emergent or on-going problems.

• Exercise hiring and terminating authority.

• Facilitate communication between care givers/med techs and Executive Director and RN 

• Assist in ensuring adequate staffing for thewellness department.

• Discipline unit staff according to Human Resources and wellness department standards when necessary.

• Supervise proper use of equipment. Recommend equipment and supply needs to Executive Director and RN.

• Assist in direct resident care and work as a care giver/med tech, as necessary.

• Prepare/administer performance reviews for care givers/med techs in consultation with Executive Director and RN; provide correction/re-education to care givers/med techs as needed.

Resident Services Director Requirements:

• 2 years’ experience as a Medication Technician in an Assisted Living Setting

• Minimum one-year supervisory experience in long term care or assisted living – 

Resident Services Director Benefits:

• Health, Dental, and Vision Insurance

• Life Insurance

• Long-Term and Short-Term Disability

• Vacation and Paid Sick Time

Apple Springs is an Artegan managed community.

About Artēgan Communities: We operate retirement, independent living, assisted living, and memory care communities built on a philosophy of human dignity and purpose. Our Caregivers are at the very center of that mission — trusted, valued, and essential to the lives of the residents in our care. At Artegan communities we ‘Celebrate the Art of Life’ Join us today!