Install Coordinator

Now Hiring: Sales Lead Coordinator – HVAC, Plumbing & Electrical

Northern One Hour Heating, Northern Ben Franklin & Northern Mister Sparky Electric is a locally owned and operated residential heating, cooling, plumbing & Electrical business servicing the Twin Cities Metro area since 1990. Due to continued growth and expansion, we are seeking an experienced Plumbing Coordinator to help schedule and set up plumbing sales, service, and installation calls. If you like helping customers and have experience in customer service or have worked as a coordinator, Northern One Hour Heating & Air Conditioning, Ben Franklin Plumbing & Drains & Mister Sparky have a great opportunity for you! We are looking for individuals who meet our Northern Core Values!

Are you organized, motivated, and great on the phone? Do you enjoy helping customers and supporting a fast-paced home services team? We're looking for a Sales Lead Coordinator to help drive growth in our HVAC, Plumbing, and Electrical departments.

About the Role

As our Sales Lead Coordinator, you'll be the key link between our customers and our sales team. You'll manage incoming leads, schedule appointments, follow up with prospects, and ensure no opportunity falls through the cracks. Responsibilities:

• Answer inbound calls and online inquiries
• Communicate with field staff on availability
• Qualify leads and schedule sales appointments
• Coordinate with HVAC, Plumbing, and Electrical sales teams
• Track leads and update CRM system
• Maintain excellent customer communication
• Set up sold jobs from start too finish
• Pull permits
• Create Po's for Vendor purchases
• Assist in financing options

Qualifications:

• Previous experience in customer service and sales coordination (home services experience preferred)
• Strong communication and phone skills
• Organized and detail-oriented
• Comfortable working in a fast-paced environment
• Basic computer and CRM knowledge
• Service Titan Experience a plus
• Self-motivated and team-oriented

What We Offer:

• Competitive hourly pay
• Growth opportunities within a growing company
• Supportive team environment
• Full-time position

Benefits

• Hourly Pay
• Medical Insurance, Dental & Vision
• Life Insurance Coverage
• Short Term Disability
• Long Term Disability
• 401K Match
• Holiday Pay
• Vacation Pay

If you're ready to be part of a company that values teamwork, customer service, and professional growth, we'd love to hear from you! Job Type: Full-time Pay: 25.00-35.00 pr hour - based on experience Compensation: $25.00 - $35.00 per hour