Tax Senior
Virtual Vocations Inc
As a remote, part-time Seasonal Tax Expert (EA/CPA), the candidate will provide expert guidance to TaxAct customers, assisting them in filing their taxes confidently by reviewing calculations and addressing inquiries within the online software. Key responsibilities Help customers understand how tax rules apply to their specific filing situations for federal and state returns Apply company policies to troubleshoot and resolve customer inquiries regarding tax advice Conduct tax research and provide accurate information to customers while ensuring a positive experience Required qualifications Minimum of 3 years of experience preparing federal individual income tax returns Active unrestricted credential as an Enrolled Agent (EA) or Certified Public Accountant (CPA) required Active PTIN (Preparer Tax Identification Number) required Proficient with technology and online tax software Strong customer service skills with experience in a call center environment preferred
Vacancy posted 3 days ago
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