Front Desk Sales Representative

Job Description

Job Description

Front Office Sales & Customer Experience Specialist (Bilingual Required)

Fence Direct | Orlando / Central Florida | On-Site

Fence Direct is hiring a Front Office Sales & Customer Experience Specialist to serve as the first point of contact for customers and help convert walk-ins, phone inquiries, and estimates into closed sales.

This is a customer-facing sales role that combines in-person service, phone communication, follow-up, and sales coordination. You will play a key role in guiding customers through their decision-making process and ensuring a smooth experience from estimate to installation.

This is a fast-paced office environment where communication, organization, and follow-up are essential.

Bilingual English/Spanish REQUIRED.

What You’ll Do

• Greet and assist walk-in customers in the office 
• Answer inbound phone inquiries and estimate questions 
• Follow up on active estimates and customer opportunities 
• Help guide customers through options and the sales process 
• Maintain accurate CRM records and follow-up activity 
• Coordinate with sales and operations teams for smooth job flow 
• Manage multiple active customers and priorities at once 

What We’re Looking For

• Strong experience in customer-facing sales or front office roles
• Confident communicator in both English and Spanish (REQUIRED) 
• Ability to guide customers professionally through decisions 
• Highly organized with strong attention to detail 
• Ability to multitask in a busy environment 
• Professional presence and strong customer interaction skills 
• Experience in inside sales, retail sales, or home services is a plus 

Schedule

• Full-time, on-site position 
• Monday–Friday + Saturdays required
• One weekday off provided each week to maintain a consistent 40-hour schedule 
• Occasional flexibility based on business needs 

Compensation

• $17 – $18/hour (based on experience)
• Commission based on sales performance and closed revenue targets
• Growth opportunities within the company 

Why Join Fence Direct?

• Direct impact role helping close real revenue every day 
• Fast-growing company with advancement opportunities 
• Structured sales process and clear expectations 
• High-visibility role working directly with customers 
• Supportive team environment with training and leadership support 

Apply Today

If you are bilingual, confident with customers, and experienced in a sales-driven front office environment, we’d like to meet you.